MAINTENANCE & REPAIR HYBRIDS AND EVS Domestic 28% of techs work on both hybrid and electric vehicles 31% 40% work on just hybrids 24% don't work on either type Heavy duty vehicles/ semi trucks 21% Heavy equipment/ off-road equipment 20% Municipal fleets (including fire trucks) 15% Motorcycles Asian European 93% 74% 62% 60% 90% Light duty vehicles Medium duty vehicles 35% Custom/ restoration 31% Highperformance WHAT TYPES OF VEHICLES ARE SHOPS WORKING ON? REPAIRS AND SERVICES PERFORMED Electrical and Diagnostics Brake Engine Performance HVAC and Engine Repair Alignment, Steering Suspension, Exhaust Tire and Wheel Welding ECU Programming and Coding Fleet Maintenance Services Tire Sales Hybrid Service Body Work ADAS Calibration Other 29% 19% 13% 12% 26 PTEN APRIL 2022 www.VehicleServicePros.com 48% 44% 43% 42% Identifix 37% OEM 36% 65% 63% 88% 87% 79% 77% ALLDATA 49% Mitchell 1 46% SERVICE INFORMATION SOURCES USED IN SHOPShttp://www.VehicleServicePros.com