TRAINING RESOURCES USED FOR TRAINING IN THE PAST YEAR Manuals Trade magazines Online forums Online webinars Video (i.e. YouTube) Company or organization websites Classrooms Tradeshows Facebook group 59% 55% 54% 52% 52% 51% 32% 17% 14% BIGGEST TRAINING OPPORTUNITIES Electrical/electronic systems Hybrid/electric vehicles Engine performance/drivability ADAS Systems Diesel engines Heating and air conditioning Engine repair Automatic transmission/transaxle Alternative fuel Water leaks/wind noise/NVH 34 PTEN APRIL 2022 www.VehicleServicePros.com 63% 53% 48% 39% 27% 24% 20% 20% 16% 7%http://www.VehicleServicePros.com