PTEN_0321 - 46

BIG TIME BOXES

Ensuring customer satisfaction with an orderly shop
This automotive technician and shop owner's Snap-on EPIQ toolbox
helps keep his workspace neat and orderly.
by Brittany Vincent, Managing Editor

W

hen it comes to running
professional automot i ve s h o p s, ke e p ing things neat and tidy is one
important way to ensure customer satisfaction. Highline
Automotive owner Jim Carlisle
knows the importance of staying
organized, as it demonstrates
professionalism to both his clients and employees.
Carlisle has been in the automotive
business for 13 years, starting out as a
technician before opening his shop in
Palos Hills, Illinois. Though he's dabbled
in different specialties over the years, he's
been honing in on customer service, focusing on being a fantastic shop owner.
He accomplishes this by keeping his
shop as organized as possible. He uses a
matte black Snap-on EPIQ toolbox with
a gloss trim comprised of an 84 " roll cab
with a full work station, a 60 " roll cab, and
a 60 " top with drawers. Finishing out his
ensemble are two Snap-on side lockers and
three overhead boxes, which are 17' wide,
30 " deep, and over 7' high.
" I use the box to store, organize, and

46

PTEN

MARCH 2021

Jim Carlisle

Shop: Highline Automotive
Location: Palos Hills, Illinois
keep track of all [my] tools, " Carlisle says.
" I'm big on having a spot for every tool.
It helps to get the jobs done smoothly
and accurately. "
Carlisle uses Snap-on's power drawer
with a built-in power strip as a space for
all his corded and battery-powered tools.
He stores additional tools in blow molded
cases in chests and overheads.
A fter over 20 years in the field,
Carlisle's lost count of what his evolving setups have cost. He says that it
doesn't really matter how much a setup
costs, though; it matters how much it
makes them.
" My tools and setup have made me
plenty. I've been able to buy my shop, my
house, and support my family, " Carlisle
adds. " When I bought my toolbox, there
weren't as many great choices, but now
Snap-on is my go-to choice as far as toolboxes go. "

www.VehicleServicePros.com

Carlisle takes pride in his setup, in
which he ensures he has plenty of room
for everything he needs to take care of
his clients. He has a particular way to set
up his own box that he offers as advice
to newcomers.
" When setting up [your] drawers, you
want to use the top drawers for the tools
you use often, like sockets, pliers, screwdrivers, and wrenches. " He also has some
words of wisdom for newcomers to the
industry when it comes time to set up their
own workstations.
" Try to think of the future and having room to grow, " he advises, hearkening back to the way he's set up his own set
of tools. " Make sure the box will be big
enough to suit your needs years down
the road. "
For Carlisle, he looks to be more than
prepared for any challenges that could
occur in the future.
Want to see more photos of Carlisle's box?
Visit: VehicleServicePros.com/21210671
Want to show off YOUR Big-Time Box?
For more information, email
Editor@VehicleServicePros.com.


http://www.VehicleServicePros.com/21210671 http://www.VehicleServicePros.com

PTEN_0321

Table of Contents for the Digital Edition of PTEN_0321

Editor's Note
Featured New Products
Tool Briefing
Tool Reviews
Diagnostic Tech
Category Spotlight
Marketplace
Big-Time Boxes
PTEN_0321 - 1
PTEN_0321 - 2
PTEN_0321 - 3
PTEN_0321 - 4
PTEN_0321 - 5
PTEN_0321 - 6
PTEN_0321 - 7
PTEN_0321 - Editor's Note
PTEN_0321 - Featured New Products
PTEN_0321 - 10
PTEN_0321 - 11
PTEN_0321 - 12
PTEN_0321 - 13
PTEN_0321 - 14
PTEN_0321 - 15
PTEN_0321 - 16
PTEN_0321 - 17
PTEN_0321 - 18
PTEN_0321 - 19
PTEN_0321 - 20
PTEN_0321 - RSC1
PTEN_0321 - RSC2
PTEN_0321 - 21
PTEN_0321 - 22
PTEN_0321 - 23
PTEN_0321 - 24
PTEN_0321 - 25
PTEN_0321 - Tool Briefing
PTEN_0321 - 27
PTEN_0321 - 28
PTEN_0321 - 29
PTEN_0321 - Tool Reviews
PTEN_0321 - 31
PTEN_0321 - 32
PTEN_0321 - 33
PTEN_0321 - Diagnostic Tech
PTEN_0321 - 35
PTEN_0321 - 36
PTEN_0321 - 37
PTEN_0321 - Category Spotlight
PTEN_0321 - 39
PTEN_0321 - 40
PTEN_0321 - 41
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PTEN_0321 - 43
PTEN_0321 - 44
PTEN_0321 - Marketplace
PTEN_0321 - Big-Time Boxes
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