Dentaltown November 2015 - (Page 10)
howard speaks
column
Avoid a Perfect Storm:
Focus on Infection Control
What do Cecil the lion and a recent salmonella
scandal have in common?
The answer: they've both been part of a perfect
storm-a perfect storm with far-reaching consequences. There could be a problem of that magnitude on its way for dentistry, and I want to help you
avoid it. More on that later. First, let's explore the
makings of a perfect storm.
When something huge happens, it's not always
the result of simple and predictable elements such
as yes, no, left, right, up, down, and two plus two
equals four. Sometimes, it takes inexplicable "X factors," such as timing and mood and world events, to
come together and create a giant mess.
We saw this with Cecil the lion. Lots of people
have killed endangered animals illegally, but the issue
never went viral like what we saw this year when a
big-game-hunting dentist killed a protected lion in
Zimbabwe. In that case, the exact combination of
public sentiment and timing, coupled with the power
of social media, resulted in global outrage.
You know how all that turned out. It absolutely
exploded. Let's look at another recent perfect storm
that had severe consequences.
In September, the owner of a peanut company
was sentenced to 28 years in prison for his role in a
deadly outbreak of salmonella in peanut butter. This
landmark case shows that the public, and the courts,
will no longer consider public-safety cases like this to
be a matter of making a mistake. Instead, people are
viewing these cases as murder.
If a person runs a food-processing plant and a dozen people get
food poisoning and someone dies,
that's not murder in the traditional
sense, but society still wants justice
served. People are asking, "How
come if a person goes out and kills
someone, they're held accountable,
but when the owner of a company
does something irresponsible that kills people, that
owner isn't held accountable?" Those decision makers
are being held accountable now. The public wants it
that way.
Now how does this relate to dentistry?
If you do something at your dental practice that
makes people ill and it gets traced back to you, guess
what? The public is going to want you to be held
accountable, too. They're not going to say, "Dentists
are nice, helpful people. We should just let this go."
Now what could a dentist possibly do to hurt many
people? The main way: lax infection control.
I've researched cases of infection-control problems
in the dental industry and in each case, the dentists
were good guys. They were doing a lot of things the
right way. You can be an accountable, responsible,
smart, caring dentist and yet you can lose everything
just because someone on your staff didn't run an autoclave the right way. It's overwhelming to realize that
a tiny mistake can have such a terrible outcome, but
you have to think about it. All of us dentists have to,
or a lot of people could get sick. If that happens, it will
not be a secret. Epidemiologists are effective at tracing
back to the source.
The health-care system has had many disease
outbreaks that are the result of mistakes at medical
centers, and the public is sick of it (no pun intended).
Some scandals have made huge headlines, especially
with social media getting stronger every year. The
health-care system gives infections to thousands
of people every year. This is a fact. The data of
just how many thousands of patients get hospitalacquired infections every year varies, depending on
the source, but all credible organizations agree it's
in the thousands-many years, it's in the hundreds
of thousands. Dentistry is a relatively small part of
the health-care industry, but we still see a staggering
number of patients. Dentistry's day in the mud could
be coming.
Continued on p. 12
by Howard Farran, DDS, MBA, Publisher, Dentaltown Magazine
10
NOVEMBER 2015 // dentaltown.com
http://www.dentaltown.com
Table of Contents for the Digital Edition of Dentaltown November 2015
On Dentaltown.com
HOWARD SPEAKS: Avoid a Perfect Storm: Focus on Infection Control
PROFESSIONAL COURTESY: Suffering from Arithmophobia?
Continuing Education Update
Industry News
Check Out This Broken Implant
Disaster Case— Hail Mary
Internal Marketing Begets Referrals
When to Refer to a Periodontist
Parents in the Operatory: Friend or Foe?
What You Need to Know to Hire the Perfect Hygienist
Space Maintenance: The Right Appliance at the Right Time
Practice Solutions: AMD LASERS
Practice Solutions: Planmeca
Product Profi le: DentalMarketing.net
Adhesives: 60 Years of Clinical and Chemical Improvement
Poll
Product Profi le: DEXIS
Misaligned Anterior Teeth Straightened with Direct Composite Bonding
Five Common Web Design Mistakes
You’re a Public-Health Dentist and You Didn’t Even Know It!
Retirement Planning Made Simple
Young Patient Redefi nes the Face of Dentures
New Products
Healthy Mouth, Healthy Body: A Patient Info Sheet
Ad Index
You Should Know: Synergy Dental Partners
Practice Growth Fueled by Technology
The Clinical Algorithms of Rehabilitation
Dentally Incorrect
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