Dentaltown September 2016 - 44

practice management message board Continued from p. 42 Brad Blair Member Since: 01/11/08 Post: 12 of 52 Me too! But lately we have had a bunch of folks lost in the process. Scheduling with periodontist, coming back in for models. What was Mr. Jones to come in for? Was I supposed to reschedule him? So we're going to try it for a while. Something very simple. Otherwise it won't get done. ■ 4/30/2013 Sandy Pardue Member Since: 08/21/02 Post: 17 of 52 The thing I like about the route slip is the amount of information. Few staff will go seek out that information in the software, but when you put it in their face, they seem to see it. ■ 4/30/2013 fliegenfischen Member Since: 05/15/07 Post: 18 of 52 Here is what I do. I created this as a part to systemize things better. I think Sandy posted a picture (covered up) of some route slip once. I didn't need to see it, but it gave me the idea of what to do. I have a route slip that covers a patient (there is a NP and a recall pt one) from start to finish. It has check marks for FD to make sure they scan ID/insurance, get referral, etc. Then there is a tooth picture chart (I got this from Ahern of DE). It has surfaces and below it I have things like NG, braces, etc., and this way my hygienist can mark down what she thinks they have and I know the potential cavities and/or issues she went over. I have trained my hygienists to diagnose like me so it is pretty similar to what I would say. It gives me a quick and very easy way to present treatment because I know what they covered. Remember patents need to hear it a lot before they remember it. If it is a restorative patient, they just put BP, etc. At the end for checkout, they have some things for the front desk to remember. You should sit down and spend an hour and create one. It works well. I have clipboards that these sit on. They drop it off at my desk and I just review it any time before I go in to see the patient. ■ 4/30/2013 taliatn Member Since: 08/12/04 Post: 20 of 52 We just use Eaglesoft messaging to send proposals to the three ladies at the front desk while the patient is still in the chair, either while I'm still gabbing (or after I leave, they will say, "Hold tight here just a second, Mr. A, while I enter this into the computer"). They send messages like: "Mr. A needs crn #3, 6-dfl, and refer to os for 3rds" or "Proposed NG." It seems to work well and the message is sent instantly. Then, when the patient gets to the front, all the ladies-no matter who helps Mr. A check out-have that info right in front of them. You can minimize the messenger and it's there for the rest of the day. Does anyone else do that? ■ 5/1/2013 Kevin Tighe Member Since: 12/27/10 Post: 26 of 52 Even though I like routing slips, I believe as dentists and staff get more and more computer literate, and everything gets entered into computers, the need and use of slips will basically disappear. ■ 5/2/2013 Kevin W Fryer Member Since: 01/14/06 Post: 32 of 52 Brad Blair Member Since: 01/11/08 Post: 33 of 52 Totally agree that doing the financials in the op is the way to go. ■ 5/5/2013 I certainly agree ... in principle. When it's a simple case of a fi lling or two, that's how we do it also. But for a more complex and expensive plan I need the patient to have a discussion Continued on p. 46 44 SEPTEMBER 2016 // dentaltown.com http://www.dentaltown.com

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