in this issue: contents Departments 18 Continuing Education Update 22 Live CE Events: Travel and Learn 24 Industry News 25 66 | GIVE IT YOUR BEST SHOT Dr. John Batlle shares his technique for palatal anesthesia without requiring a greater palatine injection. New Products 26 Poll 81 Ad Index 103 Dentally Incorrect 82 | PATHWAYS TO A PRACTICE'S SUCCESS WITH IMPLANTS Practice management consultant Penny Reed discusses some elements that help practices have successful patient conversations and conversions for implant cases. 86 | 2019 TOWNIE CHOICE AWARDS After Townies cast their ballots for their favorite dental services and products, we tallied the results. Now, it's time to announce the winners of the 2019 Townie Choice Awards! 12 | Howard Speaks HOW ARIZONA IS LEADING THE NATION Dentaltown founder Dr. Howard Farran shares how (and why) Arizona, which has become the fi rst state to recognize every single U.S. professional dental license, is shaping up to be the best state in which to practice dentistry. 16 | Professional Courtesy ANNUAL CHECKUP As 2019 comes to a close, Dr. Thomas Giacobbi, Dentaltown's editorial director, shares some of the annual rituals on his to-do list. 28 | Show Your Work RESTORING LARGE CLASS III CAVITIES WITH A ONE-SHADE COMPOSITE Dr. Jim Peyton shares a case involving a patient whose blood pressure medication led to dry mouth and significant tooth decay, which he restored with a one-shade universal composite. 6 DECEMBER 2019 // dentaltown.comhttp://www.dentaltown.com