Dentaltown December 2019 - 61

are calculated before the patient's arrival so
there are no surprises. I review the schedule
the day before to prepare for each patient
and their unique case. I check to make
sure if anyone needs to be premedicated,
if anyone is on blood thinners and if their
blood pressure is typically controlled. I let
my assistant know if I anticipate a pulp
cap, extra time for hemostasis or updated
radiographs.
When patients are comfortable, no
sedation is needed. I talk to them and it helps
me assess their anxiety level and lighten it
if necessary. If the patient is a divorcée or
widow, I'll ask if they have a boyfriend yet.
(Typical answer: "No, because they're only
interested in a nurse or your purse!") If the
patient is married, I ask how they met their
spouse. (One of my favorite answers: "My
older sister brought him home but she didn't
care too much for him, so I took him.") And
if they have any visible tattoos, I ask the
significance. (Most memorable answer: "It's
the name of my ex-girlfriend, and below it is
the name of the baby I thought was mine.")
Every person is a different book or story,
and it helps me personalize my health care
delivery to match.

Afterward, all relevant findings and
conversations are thoroughly documented
in the case notes. Depending on the procedure, follow-up care calls are made to
ensure patients are comfortable. I will also
do random quality-control audits, such
as check that instruments are properly
sterilized and stored, dental products
are still within expiration dates, or that
scheduled maintenance and testing has
been performed on the dental equipment
and lines. I can do this because I keep my
practice purposely manageable. There are no
extra staff, excess inventory or extraneous
equipment to mess with.
dentaltown.com \\ DECEMBER 2019

61


http://www.dentaltown.com

Dentaltown December 2019

Table of Contents for the Digital Edition of Dentaltown December 2019

Dentaltown December 2019 - Intro
Dentaltown December 2019 - Cover1
Dentaltown December 2019 - Cover2
Dentaltown December 2019 - 1
Dentaltown December 2019 - 2
Dentaltown December 2019 - 3
Dentaltown December 2019 - 4
Dentaltown December 2019 - 5
Dentaltown December 2019 - 6
Dentaltown December 2019 - 7
Dentaltown December 2019 - 8
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Dentaltown December 2019 - Cover3
Dentaltown December 2019 - Cover4
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