December 2019 YEARS real dentistry for real dentists Dr. Claudia Le Our 2019 Townie Choice Awards cover winner on emotional intelligence, symbiotic relationships and what she's learned from Dentaltown's message boards p. 52 TALKING IMPLANTS 2019'S BIG WINNERS: Townie Choice Awards p. 86 Practice consultant Penny Reed on upping patient acceptance p. 82 ANESTHETIC TIPS Dr. John A. Batlle III's injection techniques for palatal anesthesia p. 66