Dentaltown July 2019 - 59
Within telehealth, there are three types
of services: store-and-forward, known as
asynchronous communication; real-time
video, known as synchronous conversation;
and remote patient monitoring. Dentistry
has integrated all three into the powerful
tool of teledentistry in an attempt to improve
access to care, reduce the cost of care and
increase efficiency through reduced travel
times, shared professional staffing and fewer
in-person appointments.
In its white paper "Teledentistry: How
Technology Can Facilitate Access to Care,"
the Association of State and Territorial Dental
Directors notes that in California, Colorado
and Missouri, teledentistry has been used as
the foundation to develop the virtual dental
home. In this model, dental hygienists go to
community sites such as schools and long-term
care facilities to provide services within an
expanded scope and transmit digital records
to a dentist for review. (This is an example of
store-and-forward technology). Monitors of
the California program found that two-thirds
of the patients in the virtual dental home
required only preventive services and did
not need to be physically seen by a dentist.
The Arizona School of Dentistry &
Oral Health and the New York University
College of Dentistry have incorporated
teledentistry into their curricula to increase
students' awareness of and comfort levels
with providing care using digital records.
Other programs using teledentistry, such as
the University of Nebraska Medical Center
College of Dentistry, work with school-based
health centers where there are no dentists
present. In these situations, medical providers
such as physicians and nurses gather oral
health records and submit them to oral health
providers
such as dentists
and pediatric residents to
review and coordinate care for patients.
Just how popular are teledentistry and the
administration of telehealth services in general?
According to the American TeleDentistry
Association, patient participation in all
telehealth protocols increased from 250,000
patients in 2013 to roughly 3.2 million last
year, and recent studies on the use of telehealth
services have shown that 70% of patients are
comfortable communicating with their health
care providers via text, email or video in lieu
of seeing them in person. Additionally, 76%
of patients prioritize access to care over the
needs for face-to-face interactions with their
health care providers.1
Endnotes
1
americanteledentistry.org
dentaltown.com \\ JULY 2019
59
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Dentaltown July 2019
Table of Contents for the Digital Edition of Dentaltown July 2019
Dentaltown July 2019 - Intro
Dentaltown July 2019 - Cover1
Dentaltown July 2019 - Cover2
Dentaltown July 2019 - 1
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Dentaltown July 2019 - Cover3
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