Dentaltown June 2019 - 101

To appreciate how far you've
come, let's get a feel for how
things were when you started.
Assumedly, your clinical skills were
where they needed to be, but the
business aspect eluded you?
With the business side, I didn't
even know what I didn't know-that's
actually the scary thing. I knew that I
didn't know everything about running
a business, even though I had a finance
background. I didn't know how to run
a small business. My background in
finance was more of just number-crunching. The previous owner had an employee
manual I kind of inherited, and I just ran
with that. I had a mission statement, but
I never wholeheartedly put a lot of effort
into it. I just kind of was like, "OK this is
what we're going to do, I guess."
One of the biggest struggles was
hiring, firing-you know, the HR issues.
Those were completely new to me. I had
no training in that whatsoever and felt
like I was just thrown into it.
The other challenge was just
balancing the books. I had an accountant
to advise me, but I was constantly asking
questions to my colleagues, like, "Hey,
what do you do for this or that, and
what do you use for payroll?" There was
a whole array of things. Even in times of
negotiating the lease, I felt like I was kind
of doing it on the fly.

money as far as the tuition, and it might
help you not make a big mistake in your
life."
That was a very fair point, because at
the time I'd pushed back on her multiple
times about going, saying I didn't think
I really needed it. After she made that
point to me, I figured she was right-I
probably should learn something to help
me refocus my business efforts.

What was your first
impression at DBI?
As far as the classroom goes, I
actually like the small setting. We were
put in groups of three and four, and we
get to know our table mates and the rest
of the class because of that small setting.
I appreciated not just the curriculum
but also the connections and camaraderie
with my classmates, who come from
different backgrounds and have different
types of practices. Some had multiple
locations, some were just starting out,
and some were more experienced and
toward the end of their career, looking at
how to transition. It was nice to see the
broad spectrum of needs and the wants
from each student in the class.

Sounds like you were really flying by
the seat of your pants for a while.
How'd you end up hearing about DBI?
My Henry Schein rep had talked
to me about my practice and my future
plans. At the time-probably about five
years ago-I thought my practice was
successful. I asked, "Do I really need to
do this? I think I know what I'm doing."
One of the biggest things, though,
was that I had always toyed with the idea
of opening a second practice. My rep
said, "Before you do that, why don't you
go to DBI and see if it's something you
want to do? The course is short, it's small

dentaltown.com \\ JUNE 2019

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Dentaltown June 2019

Table of Contents for the Digital Edition of Dentaltown June 2019

Dentaltown June 2019 - Intro
Dentaltown June 2019 - Cover1
Dentaltown June 2019 - Cover2
Dentaltown June 2019 - 1
Dentaltown June 2019 - 2
Dentaltown June 2019 - 3
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