Dentaltown June 2019 - 103

Can you think of any cases or topics
that were brought up that you'd never
considered before?
One of the major ones was in the
beginning, when a financial planner
asked us what we wanted out of life. A lot
of my classmates and I had never really
thought of everything that question
implies. We thought, you know, we go
to work, we want to know how to run
a business. This made us take a step
back and ask ourselves, "Where do you
plan to be? And what's going to make
you happy?" For some guys in the class,
having 50 offices was their goal. For
others, that wasn't really the case.
For me, it was more that I enjoyed
building offices, and I'll do it as long as
it's fun. I don't want to get so big that I
lose control of it. That was my personal
goal. I left that particular session not necessarily knowing the answer, but it gave
me time to think about it. Sometimes the
knowledge of knowing how to find the
answer yourself is more important than
just getting an answer.

Even with a background in finance,
you picked up several financial
tips. Which one stood out the
most to you?
An accountant helped teach us how
to look at a balance sheet: how to look
at our numbers, what industry averages
should be, how a practice should be
profitable, and how to identify if we're
being taken advantage of or if there is any
employee theft.
Even though I had a finance background and I had no problem reading the
financial statements, I'd never thought
about some of the struggles some of these
small-business owners have with theft.
The accountant provided a lot of tips for
checking on things, and shared a case
example where an employee was stealing
about $100,000 a year from the dentist,
and how that could be identified through
the books.

How did the courses make
you a better clinician?
It helped me delegate! One of the
things I realized after going through
the courses is that you can't do it all
by yourself. Everybody in the class was
sharing the same struggles-like, "I'm a
part-time plumber if something goes out
in my office's plumbing." In the past, I'd
take care of this. But a practice is most
productive when the dentist is in the
clinical chair, so if we can delegate and
have trust in the rest of our team to take
care of a lot of the other things, it helps.
DBI helped me create an organization
chart, so I made one for the entire
organization-who fulfills what role, and
who is responsible for what.
I've also hired more people and
restructured some of the responsibilities.
We have a lead assistant now who's the
go-to person for the other six assistants.
This allows the dissemination of information to consistently come from one
person; the assistants also know whom
to look to if they have any questions.
This allows me to keep my clinical focus
in a big way; I'm no longer interrupted
or stopped constantly by assistants. I
never minded helping them, but this new
system is simply better for everyone.
I now organize management
meetings, where the lead assistant, the
lead hygienist, the office manager and I
talk about potential changes that we're
going to make. That way the information gets disseminated from the
leads down to the other employees,
respectively. This method also makes
sure that all aspects of the office have
been looked at before we make any
changes. DBI helped me become
more structured and organized, and
as a result, I'm a lot more focused on
my clinical work. ■
Reference
1.
https://www.predictiveperformanceintl.com/about_
DrakeP3.cfm

dentaltown.com \\ JUNE 2019

103


https://www.predictiveperformanceintl.com/about_ http://www.dentaltown.com

Dentaltown June 2019

Table of Contents for the Digital Edition of Dentaltown June 2019

Dentaltown June 2019 - Intro
Dentaltown June 2019 - Cover1
Dentaltown June 2019 - Cover2
Dentaltown June 2019 - 1
Dentaltown June 2019 - 2
Dentaltown June 2019 - 3
Dentaltown June 2019 - 4
Dentaltown June 2019 - 5
Dentaltown June 2019 - 6
Dentaltown June 2019 - 7
Dentaltown June 2019 - 8
Dentaltown June 2019 - 9
Dentaltown June 2019 - 10
Dentaltown June 2019 - 11
Dentaltown June 2019 - 12
Dentaltown June 2019 - 13
Dentaltown June 2019 - 14
Dentaltown June 2019 - 15
Dentaltown June 2019 - 16
Dentaltown June 2019 - 17
Dentaltown June 2019 - 18
Dentaltown June 2019 - 19
Dentaltown June 2019 - 20
Dentaltown June 2019 - 21
Dentaltown June 2019 - 22
Dentaltown June 2019 - 23
Dentaltown June 2019 - 24
Dentaltown June 2019 - 25
Dentaltown June 2019 - 26
Dentaltown June 2019 - 27
Dentaltown June 2019 - 28
Dentaltown June 2019 - 29
Dentaltown June 2019 - 30
Dentaltown June 2019 - 31
Dentaltown June 2019 - 32
Dentaltown June 2019 - 33
Dentaltown June 2019 - 34
Dentaltown June 2019 - 35
Dentaltown June 2019 - 36
Dentaltown June 2019 - 37
Dentaltown June 2019 - 38
Dentaltown June 2019 - 39
Dentaltown June 2019 - 40
Dentaltown June 2019 - 41
Dentaltown June 2019 - 42
Dentaltown June 2019 - 43
Dentaltown June 2019 - 44
Dentaltown June 2019 - 45
Dentaltown June 2019 - 46
Dentaltown June 2019 - 47
Dentaltown June 2019 - 48
Dentaltown June 2019 - 49
Dentaltown June 2019 - 50
Dentaltown June 2019 - 51
Dentaltown June 2019 - 52
Dentaltown June 2019 - 53
Dentaltown June 2019 - 54
Dentaltown June 2019 - 55
Dentaltown June 2019 - 56
Dentaltown June 2019 - 57
Dentaltown June 2019 - 58
Dentaltown June 2019 - 59
Dentaltown June 2019 - 60
Dentaltown June 2019 - 61
Dentaltown June 2019 - 62
Dentaltown June 2019 - 63
Dentaltown June 2019 - 64
Dentaltown June 2019 - 65
Dentaltown June 2019 - 66
Dentaltown June 2019 - 67
Dentaltown June 2019 - 68
Dentaltown June 2019 - 69
Dentaltown June 2019 - 70
Dentaltown June 2019 - 71
Dentaltown June 2019 - 72
Dentaltown June 2019 - 73
Dentaltown June 2019 - 74
Dentaltown June 2019 - 75
Dentaltown June 2019 - 76
Dentaltown June 2019 - 77
Dentaltown June 2019 - 78
Dentaltown June 2019 - 79
Dentaltown June 2019 - 80
Dentaltown June 2019 - 81
Dentaltown June 2019 - 82
Dentaltown June 2019 - 83
Dentaltown June 2019 - 84
Dentaltown June 2019 - 85
Dentaltown June 2019 - 86
Dentaltown June 2019 - 87
Dentaltown June 2019 - 88
Dentaltown June 2019 - 89
Dentaltown June 2019 - 90
Dentaltown June 2019 - 91
Dentaltown June 2019 - 92
Dentaltown June 2019 - 93
Dentaltown June 2019 - 94
Dentaltown June 2019 - 95
Dentaltown June 2019 - 96
Dentaltown June 2019 - 97
Dentaltown June 2019 - 98
Dentaltown June 2019 - 99
Dentaltown June 2019 - 100
Dentaltown June 2019 - 101
Dentaltown June 2019 - 102
Dentaltown June 2019 - 103
Dentaltown June 2019 - 104
Dentaltown June 2019 - Cover3
Dentaltown June 2019 - Cover4
https://www.nxtbook.com/farran/dentaltown/dentaltown-march-2021
https://www.nxtbook.com/farran/dentaltown/dentaltown-february-2021
https://www.nxtbook.com/farran/dentaltown/2021January
https://www.nxtbook.com/farran/dentaltown/2020December
https://www.nxtbook.com/farran/dentaltown/2020November
https://www.nxtbook.com/farran/dentaltown/2020NewGrad
https://www.nxtbook.com/farran/dentaltown/2020October
https://www.nxtbook.com/farran/dentaltown/2020September
https://www.nxtbook.com/farran/dentaltown/2020August
https://www.nxtbook.com/farran/dentaltown/2020July
https://www.nxtbook.com/farran/dentaltown/2020June
https://www.nxtbook.com/farran/dentaltown/2020May
https://www.nxtbook.com/farran/dentaltown/2020April
https://www.nxtbook.com/farran/dentaltown/2020March
https://www.nxtbook.com/farran/dentaltown/2020February
https://www.nxtbook.com/farran/dentaltown/2020January
https://www.nxtbook.com/farran/dentaltown/2019December
https://www.nxtbook.com/farran/dentaltown/2019November
https://www.nxtbook.com/farran/dentaltownuk/2019OctoberNovember
https://www.nxtbook.com/farran/dentaltown/2019October
https://www.nxtbook.com/farran/dentaltown/2019NewGrad
https://www.nxtbook.com/farran/dentaltown/2019September
https://www.nxtbook.com/farran/dentaltown/2019August
https://www.nxtbook.com/farran/dentaltown/2019July
https://www.nxtbook.com/farran/dentaltownuk/2019JuneJuly
https://www.nxtbook.com/farran/dentaltown/2019June
https://www.nxtbook.com/farran/dentaltown/2019May
https://www.nxtbook.com/farran/dentaltownuk/2019AprilMay
https://www.nxtbook.com/farran/dentaltown/2019April
https://www.nxtbook.com/farran/dentaltown/2019March
https://www.nxtbook.com/farran/dentaltown/2019February
https://www.nxtbook.com/farran/dentaltownuk/2019FebruaryMarch
https://www.nxtbook.com/farran/dentaltown/2019January
https://www.nxtbook.com/farran/dentaltownuk/2018Winter
https://www.nxtbook.com/farran/dentaltown/2018December
https://www.nxtbook.com/farran/dentaltown/2018November
https://www.nxtbook.com/farran/dentaltownuk/2018November
https://www.nxtbook.com/farran/dentaltown/2018October
https://www.nxtbook.com/farran/dentaltownuk/2018October
https://www.nxtbook.com/farran/dentaltown/2018NewGrad
https://www.nxtbook.com/farran/dentaltown/2018September
https://www.nxtbook.com/farran/dentaltownuk/2018September
https://www.nxtbook.com/farran/dentaltown/2018August
https://www.nxtbook.com/farran/dentaltownuk/2018July
https://www.nxtbook.com/farran/dentaltown/2018July
https://www.nxtbook.com/farran/dentaltownuk/2018June
https://www.nxtbook.com/farran/dentaltown/2018June
https://www.nxtbook.com/farran/dentaltownuk/2018May
https://www.nxtbook.com/farran/dentaltown/2018May
https://www.nxtbook.com/farran/dentaltownuk/2018April
https://www.nxtbook.com/farran/dentaltown/2018April
https://www.nxtbook.com/farran/dentaltown/2018March
https://www.nxtbook.com/farran/dentaltownuk/2018March
https://www.nxtbook.com/farran/dentaltown/2018February
https://www.nxtbook.com/farran/dentaltownuk/2018February
https://www.nxtbook.com/farran/dentaltown/2018January
https://www.nxtbook.com/farran/dentaltown/2017December
https://www.nxtbook.com/farran/dentaltownuk/2017Winter
https://www.nxtbook.com/farran/dentaltown/2017November
https://www.nxtbook.com/farran/dentaltown/2017October
https://www.nxtbook.com/farran/dentaltownuk/2017october
https://www.nxtbook.com/farran/dentaltown/NewGrad2017
https://www.nxtbook.com/farran/dentaltown/2017September
https://www.nxtbook.com/farran/dentaltownuk/2017September
https://www.nxtbook.com/farran/dentaltownuk/2017August
https://www.nxtbook.com/farran/dentaltown/2017August
https://www.nxtbook.com/farran/dentaltown/2017July
https://www.nxtbook.com/farran/dentaltownuk/2017July
https://www.nxtbook.com/farran/dentaltown/2017June
https://www.nxtbook.com/farran/dentaltownuk/2017may
https://www.nxtbook.com/farran/dentaltown/2017May
https://www.nxtbook.com/farran/dentaltownuk/2017April
https://www.nxtbook.com/farran/dentaltown/2017April
https://www.nxtbook.com/farran/dentaltown/2017March
https://www.nxtbook.com/farran/dentaltownuk/dentaltownuk/2017march
https://www.nxtbook.com/farran/dentaltown/February2017
https://www.nxtbook.com/farran/dentaltown/2017January
https://www.nxtbook.com/farran/dentaltown/2016December
https://www.nxtbook.com/farran/dentaltown/2016November
https://www.nxtbook.com/farran/dentaltown/2016October
https://www.nxtbook.com/farran/dentaltown/2016nge
https://www.nxtbook.com/farran/dentaltown/2016september
https://www.nxtbook.com/farran/dentaltown/2016august
https://www.nxtbook.com/farran/dentaltown/2016july
https://www.nxtbook.com/farran/dentaltown/2016june
https://www.nxtbook.com/farran/dentaltown/2016may
https://www.nxtbook.com/farran/dentaltown/2016april
https://www.nxtbook.com/farran/dentaltown/2016march
https://www.nxtbook.com/farran/dentaltown/2016february
https://www.nxtbook.com/farran/dentaltown/2016january
https://www.nxtbook.com/farran/dentaltown/2015december
https://www.nxtbook.com/farran/dentaltown/2015november
https://www.nxtbook.com/farran/dentaltown/2015october
https://www.nxtbook.com/farran/dentaltown/2015nge
https://www.nxtbook.com/farran/dentaltown/2015september
https://www.nxtbook.com/farran/dentaltown/2015august
https://www.nxtbook.com/farran/dentaltown/2015july
https://www.nxtbook.com/farran/dentaltown/2015june
https://www.nxtbook.com/farran/dentaltown/2015may
https://www.nxtbook.com/farran/dentaltown/2015april
https://www.nxtbook.com/farran/dentaltown/2015march
https://www.nxtbook.com/farran/dentaltown/2015february
https://www.nxtbook.com/farran/dentaltown/2015january
https://www.nxtbook.com/farran/dentaltown/2014december
https://www.nxtbook.com/farran/dentaltown/2014decemberb
https://www.nxtbook.com/farran/dentaltown/2014november
https://www.nxtbook.com/farran/dentaltown/2014october
https://www.nxtbook.com/farran/dentaltown/2014newgrad
https://www.nxtbook.com/farran/dentaltown/2014september
https://www.nxtbook.com/farran/dentaltown/2014august
https://www.nxtbook.com/farran/dentaltown/2014july
https://www.nxtbook.com/farran/dentaltown/2014june
https://www.nxtbook.com/farran/dentaltown/2014may
https://www.nxtbook.com/farran/dentaltown/2014april
https://www.nxtbook.com/farran/dentaltown/2014march
https://www.nxtbook.com/farran/dentaltown/2014february
https://www.nxtbook.com/farran/dentaltown/2014january
https://www.nxtbook.com/farran/dentaltown/2013december
https://www.nxtbook.com/farran/dentaltown/2013november
https://www.nxtbook.com/farran/dentaltown/2013october
https://www.nxtbook.com/farran/dentaltown/2013newgrad
https://www.nxtbook.com/farran/dentaltown/2013september
https://www.nxtbook.com/farran/dentaltown/2013august
https://www.nxtbook.com/farran/dentaltown/2013july
https://www.nxtbook.com/farran/dentaltown/2013june
https://www.nxtbook.com/farran/dentaltown/2013may
https://www.nxtbook.com/farran/dentaltown/2013april
https://www.nxtbook.com/farran/dentaltown/2013march
https://www.nxtbook.com/farran/dentaltown/2013february
https://www.nxtbook.com/farran/dentaltown/2013january
https://www.nxtbook.com/farran/dentaltown/2012december
https://www.nxtbook.com/farran/dentaltown/2012November
https://www.nxtbookmedia.com