January 2020 real dentistry for real dentists Drs. Andrew and Joya Lyons: These cosmetic dentists are partners on and off the clock Smile Savvy Dentistry OFFICE VISIT, P. 30 AESTHETIC CHALLENGES Dr. Scott Finlay discusses how to work with your lab to master shade selection p. 46 INTERACTING WITH STAFF Are you friends, or just friendly? p. 25 STOP MICROMANAGING! Consultant Dana Salisbury explains the importance of delegation & accountability p. 52