Orthotown April 2018 - 40
office visit
Our digital X-rays allow for healthier, lower radiation
and clearer images for diagnosis. We also avoid the
harsh chemicals that traditional X-ray machines need.
And we can instantly email the X-rays to their dentist.
What would you want for your kids?
What's your typical day
at the practice like?
We see patients from 7:30 a.m. to 4:30 p.m., and
we enjoy all of the fun patients that come to see us each
day. It's common to hear laughter in our office because
we all enjoy what we do.
What aspect of your work
are you most proud of?
How happy our patients are. There's a lot that
goes into making a happy patient! Patients think that
all orthodontists do the same thing, but that's not
true; there are countless variables in how we can "do"
orthodontics-materials, techniques, timing, scheduling,
financing, interactions, facility, policies, etc. All of these
affect the patient and their family's experience. I'm proud
of my team for how good they are at turning nervous
or resistant patients into happy patients.
You have a strong social media presence
and some great online reviews.
What is your strategy for cultivating
your practice's online image?
Our great reviews are because we have great patients.
We're honored that they take the time to share their
experiences with others. We want our online image
to reflect what it's like to be our patient. We aren't
perfect, but we do everything we can to treat our
patients right.
What's an aspect of orthodontics
that never ceases to amaze you?
The lack of standardization in orthodontics-well,
it used to, at least. Every orthodontist has a different
way of doing things and usually that's OK. I used to
40
APRIL 2018 // orthotown.com
http://www.orthotown.com
Table of Contents for the Digital Edition of Orthotown April 2018
Orthotown April 2018 - Intro
Orthotown April 2018 - Cover1
Orthotown April 2018 - Cover2
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Orthotown April 2018 - Cover3
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