Orthotown June 2020 - 35
It's not. Leadership has nothing to do with articulating every
employee's move like a puppet show. It's exhausting not only for the
practice leader, but also as exhausting to the team on the receiving
end of the dictation.
Micromanagement is the worst kind of management, and certainly
not in the realm of effective leadership.
If you delegate without general data regarding a task or process,
and you never follow up, your team will lose respect for you. You
simply don't know what it takes to get the job done. On the flip side,
if you come on too strong, you run the risk of disempowering your
team and deflating all ambition. It's impossible to retain top talent if
you don't allow for full engagement, trust and sufficient follow-up.
If only your intentions and efforts directly equated to impact!
But they don't: Your employees can't read your mind to understand
your intentions. Your patients aren't getting the ideal experience
from your brand without the team being individualized thinkers.
Individualized thinkers don't want to be puppets; I know from
experience that micromanagers have trouble retaining team members,
and they statistically have lower new patient numbers.
Your team may see your intentions as wasting time, or unnecessary
work, while you know what needs to be done to make the practice
a success.
But are you executing properly to ensure the success of the
practice? Probably not.
Analyze how you administrate
In orthodontics, we fail our new employees by sidestepping the
training process, and then we question why they're not performing
to maximum capacity. As a result, we withhold duty assignments
and projects because we believe the team member can't effectively
tackle the task. It becomes a vicious cycle.
You're trying to do the right thing to lead your practice to success,
and you're trying to control all outcomes, but all you're doing is
burning yourself out and taking your team down with you. When
you're micromanaging, you are crippling your team and creating
nonthinkers, only guaranteeing that the cycle repeats.
It's challenging to admit that you are a micromanager, because
you can't see past your good intentions. However, I assure you that
your team feels a measurable amount of dread when they're pulled
into your office for another impromptu meeting, as you delegate a
new task that you'll end up handling regardless.
Micromanaging is exhausting and it's a quick way to attain
burnout for you and your team. No one-not even you-is having
fun being stuck in this mode. So today, let's take the first step in
changing your mindset.
orthotown.com \\ JUNE 2020
OT0620_Salisbury_Management_AG.indd 35
35
5/27/20 12:25 PM
http://www.orthotown.com
Orthotown June 2020
Table of Contents for the Digital Edition of Orthotown June 2020
Orthotown June 2020 - Cover1
Orthotown June 2020 - Cover2
Orthotown June 2020 - 1
Orthotown June 2020 - 2
Orthotown June 2020 - 3
Orthotown June 2020 - 4
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Orthotown June 2020 - 40
Orthotown June 2020 - Cover3
Orthotown June 2020 - Cover4
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