Orthotown June 2020 - 37
Start a list of stressors
Play to the practice's mission
If you hope to bring yourself to higher levels within the practice,
communicate your intentions to your team. Hold a meeting
without interruption to openly and submissively express to your
team that you are worn down and you know they are hoping for
more autonomy within their role. Express your intention to move
forward with more predictability.
The main reason you may feel like you're not a strong leader
is centered on your inexperience with communication. Leadership
and communication are one and the same, and they're built with
practice, trial and error.
If you feel uneasy communicating to your team that you're
wanting to change the methods in which you lead, it's a sign that
you need help leading them. Run to your insecurities here. This is
how you initiate the change that will alleviate your stress.
Here's a tip: Start with a stay-and-engage interview, a one-on-one
meeting with members of your team to discuss their perception
of your practice, your employer brand and your performance as a
manager. This is your intervention, and this alone will boost your
effectiveness as a manager.
Let me add that there can be no team retaliation as a result of
your findings: Your only job here is to ask, to listen and to take to
heart your employees' viewpoints and perceptions.
Let your team know that you're looking for their honest perceptions
and observations. Communicate your purpose of intending to grow
personally and change the direction of your management style. The
"80/20 rule" for listening and speaking applies here: You will listen
Ask your team what stresses them out
This should be Point No. 1, but you weren't ready to hear it.
Without a team to hold you up, you will have an insurmountable
pile of stress. I assure you that if you can extend more acts of trust
and team empowerment, then you'll feel more relief than you ever
imagined.
Your team's stress comes from the lack of forecasting and planning.
Your team should be actively using their daily checklists. You create
the buy-in by pushing your team's ability to solve problems.
When your team approaches you with a problem, it's a mirror
of truth from the gods of management. Your team wants you to
empower them with the trust to handle the problem on their own.
Removing the burden from you will make you a better leader.
orthotown.com \\ JUNE 2020
OT0620_Salisbury_Management_AG.indd 37
37
5/27/20 12:25 PM
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Orthotown June 2020
Table of Contents for the Digital Edition of Orthotown June 2020
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Orthotown June 2020 - 1
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