office visit TOP PRODUCTS 1. Ormco height gauge. Great for proper bracket placement. 2. Opalescence etch and primer for porcelain crowns. Nothing works better to keep brackets on crowns. 3. Dane Dental Lab. Retainers fit 98% of the time. 4. SpaceFile interproximal reduction kit. Great for interproximal reduction of teeth. 5. Darby tongue spikes/tamers. Great for tongue thrusters in retraining the tongue to stay away from the teeth and enforcing proper tongue posture. How are you going to manage and handle your schedule when you have three offices open? We're in the process of hiring more staff. Between me and the other orthodontist, we will work two of the offices while the two general dentists work at the other offices. Griffin Orthodontics will be open four days a week, and Ivory Dental of Hyde Park, which is where we took these photos, is open five days a week. The new location will start off with three days a week, and we'll add more days as needed. A lot of your continued success has been in finding and retaining key people. I treat them like family. I respect them and tell the staff all the time that they work with me, not for me. I let them know that I'm only a phone call away. I also take the time to connect with them on a personal 34 level-inquiring about their families and just them outside of work. As I continue to grow, I always make sure they are growing with me. I offer incentives and perks every year. I am constantly asking them how I can grow and improve to make them want to stay. Let's talk about your clinical approach. What's your treatment philosophy? Has it changed since you started? My treatment philosophy is that I wouldn't do anything to anyone that I wouldn't do to myself or a family member. I look for the "Wow!" and "OMG!" reaction when I reveal the patient's before and after pictures. I tell my patients that I won't take off the braces until I and they are both happy. I'm not happy until it's right-I let them know that their teeth are my reputation, and I want to keep it good with them and their general dentist. I also love when patients come NOVEMBER 2020 // orthotown.com OT1120_OV_GriffinBurress_AG.indd 34 10/27/20 2:43 PMhttp://www.orthotown.com