in this issue: contents FEATURES 52 Going Virtual Practice management consultant Casey Bull discusses how virtual treatment coordinators and traditional ones have the same objective in the practice, but quite a few variances in how they achieve their objectives and how to track performance and key performance indicators. DEPARTMENTS 10 Embrace Progress Cosmetic Orthodontics Orthotown editorial director Dr. Dan Grob discusses the difficulties in achieving an excellent orthodontic result that also has an optimum cosmetic benefit. 14 26 28 30 56 Poll: Practice Management Product Profile: Norris 20/26 PSL System Product Profile: OrthoMinds Product Profile: GoTo Bracket Adhesive Ad Index MESSAGE BOARDS from Orthotown.com 18 Patient With Implant Who Hates Her Smile Townies debate treatment options for a patient with a high smile line and uneven gingival margins. 22 42 TAD Influence Drs. Trevor Nichols and Stuart Frost share several cases in which the use of temporary anchorage devices helped speed patient treatment. Mechanics in Extraction Cases A recent grad takes to the boards for the first time to get advice on mechanics. 24 Strategies to Reduce Maxillary Incisor Proclination Post-Treatment A Townie seeks advice on a problem that pops up from time to time. 6 SEPTEMBER 2020 // orthotown.com OT0920_TOC_AG.indd 6 8/26/20 1:12 PMhttp://www.Orthotown.com http://www.orthotown.com