GNYDM2023 - 81

Tuesday Seminars
PRODUCTS
SOLUTION CENTER
Enjoy (8) 30-minute live CE accredited sessions
each day of the show, covering a variety of products
and services with industry experts and partners.
NOVEMBER 26 - 29, 2023
9:45 AM - 12:45 PM * 1:30 PM - 4:30 PM
Supported by
3 CE CREDITS PER COURSE
Sunday: 3330 & 3340
Monday: 4320 & 4330
TUITION FREE
Tuesday: 5280 & 5290
Wednesday: 6250 & 6260
PRE-REGISTER
FOR FREE!
MARVIN FIER, D.D.S.
Course: 5310
Tuition: $265.00
Recommended for: D, H, A, S, G, E,
2:00 - 5:00
3 CEUs
HALF DAY SEMINAR
HELP PATIENTS SAY " YES " AND MEANINGFUL MINI MAKEOVERS
How do your patients decide to accept your treatment recommendations?
What makes them say " yes, " or perhaps they say, " I have to discuss it with my
spouse, " or very often, " What will my insurance cover? " Neuroscientists have
tried to discover what makes people buy a service or product. This seminar
reviews concepts and techniques to help your case acceptance rate. In addition,
some patients are unhappy with their aesthetics and can't afford a full
makeover. Cases and techniques are presented where treating less than your
ideal number of teeth can change a person's smile and enhance their life.
Learn to:
* discuss reasons people buy services or products
* offer a dialogue that can increase case acceptance
* find ways to improve smiles on a patient's limited budget
HOW THE DOCTORS AND THE TEAM WORK
TOGETHER TO INCREASE TREATMENT ACCEPTANCE
Patients who are told they need treatment can become resentful. When we
connect with our patients emotionally, we can discuss the benefits of care,
making them want it much more. Everything that we do should be focused
on creating a higher perceived value. We will introduce an improved total
patient experience beginning with a more welcoming initial phone call and
a more impressive initial exam. Appropriate periodontal care is essential to
creating the foundation of improved care. Invoking discussion of the oralsystemic
connection also raises the perceived value of dental care. When
patients ask questions about proposed treatment, the entire team must
be on the same page with verbal skills to help the patients overcome their
objections and say " Yes " to treatment. When this occurs, patients eagerly
accept more of the care they need and refer others to the dental practice.
For clinician pictures and credentials, see pages 111-118.
Learn:
* to understand the team dynamic to increase treatment acceptance
* to emphasize the benefits of treatment so patients want it
* the oral-systemic connection to increase the value of dental care
* the verbal skills to overcome patient objections to treatment
Support for this program is provided by
STEVEN KATZ, D.M.D.
KELLY FOX-GALVAGNI, C.D.A.
Course: 5320
Tuition: $265.00
Recommended for: D, H, A, R, S, G
2:00 - 5:00
3 CEUs
HALF DAY SEMINAR
79
Tuesday, November 28

GNYDM2023

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