May/June 2022 - 9

Utilize Public Address Announcements
If you haven't taken the National Interscholastic
Athletic Administrators Association's Leadership
Training Course 625, do so. This offering covers the role
and responsibilities of a public address announcer at
high school games and includes example announcements
that cover a wide range of situations.
In addition to using the examples included in the LTC
course, don't be afraid to create your own in order to
accurately and specifically mirror your expectations. This
is an excellent method to remind fans, and don't be afraid
to compliment the spectators if they have demonstrated
proper decorum and maintained a great, supportive
environment. Positive reinforcement is a great and
successful technique.
Plan for Large, Rivalry Contests
When you anticipate a larger crowd than normal,
schedule extra security personnel and make contact with
the precinct commander so that he or she is aware of the
increased potential of possible emergencies. Also, put out
reminder notices on your website, use email blasts and
social media to remind your fans of their expectations.
If you have the provision, you might consider selling
tickets through an online vendor and post when an
indoor contest, for example, is sold out. This may
eliminate individuals without tickets or the potential for
purchasing any on-site from congregating outside the
school or stadium.
Be Aware and Observant at Games
While being aware and observant constitutes a
common sense, it is an essential element to deal with
wayward fans. For example, if you see a group of your
students walking around the track going toward the
visitors' bleachers, you should intervene. Nothing good
can result from some of your students who might try to
antagonize fans from the opposing team. Your interaction
can be as simple as, " Hey guys! Isn't the refreshment
stand in the other direction? It would be a good idea to
turn around and head back. " This would not be highly
confrontational, but rather a proactive effort to maintain a
safe, positive environment.
Also, it is vital that you review your fan expectations
and the role that security personnel, teachers, and
administrators on duty and student leaders play. One
should never assume that everyone understands their
responsibilities in this effort, and this step should be
undertaken prior to every single contest.
Game management and dealing with wayward fans can
be challenging, but with proactive planning, clear, concise,
effective fan expectations, taking a few extra steps, and
being aware of potential problems, your contests can be
played in a safe, positive and enjoyable environment.
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May/June 2022

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