Winter 2023 - 114

THE MINDSET OF
A SUCCESSFUL
Leader
BY GAVIN MARKS
D.M. Merchandising, Owner/CEO
W
and all-around successful
e chatted with 40 Under 40 Class of 2021
honoree, Gavin Marks, to get his perspective
on what it takes to make it as a great boss
leader. Whether you are
running a small business, a large organization, or leading
a team of any size, read on for insight, tips and a wealth
of experience gained as the owner and CEO of DM
Merchandising (and a busy father of three).
WHAT IS THE KEY TO BEING A SUCCESSFUL LEADER?
Growth Mindset
Being a successful leader - in business and in everyday
life - starts with mindset. There are two types of
mindsets. A fixed mindset and a growth mindset.
Those who have fixed mindsets stick to what they
know. They feel that their potential is predetermined.
They take feedback and criticism personally. They
default to the comfortable, yet dangerous phrase,
" we've always done it this way " . They believe that they
have all the answers. With this mindset, their future -
and the future of their organization - becomes a
degraded replication of its past.
With a growth mindset, one welcomes change, is
receptive to new ideas and sees failure as an opportunity
to grow. They are eager to learn, believe their intelligence
114 WINTER 2023 GIFT SHOP® PLUS
and talents can develop over time, and understand
that their effort and attitude dictate their ability. They
pivot as needed and they are willing to pay the price of
temporary discomfort to become a better person and/or
organization.
To be a successful leader, one must have a growth
mindset and encourage those around them to adopt and
embrace this mindset as well.
Positive Attitude
We live in a complicated world, and our day-to-day
lives are riddled with challenges and disappointment.
Some feel unjust and others are just flat out inconvenient.
Our media sources are a deluge (or perhaps an IV drip on
a good day) of fear and negativity. It's been raining all
week and your kids have their third cold for the season.
I get it. It's not easy.
Successful leaders check this emotional clutter at
the door and start their day with a positive attitude.
They understand that attitude is contagious and both
a negative or positive attitude will quickly permeate
throughout the organization. Here's the rub...you can
temporarily fake it on a tough day, but you can't fake it
for long. Leading with positivity needs to be your default
or you will be exposed as disingenuous. For some, this
will come naturally. However, I do believe this is a skill

Winter 2023

Table of Contents for the Digital Edition of Winter 2023

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