November/December 2019 - 26
first six months of 2019 than did during
all of 2018.
IMPROVING EFFICIENCY
Moving a perishable product comes
with an additional set of challenges, which
are only intensifying with increasing food
safety regulations and public demand for
transparency. Fortunately, technological
advancements continue to evolve.
Climate-controlled shipping
containers are not new, but automated
temperature monitoring and transit
alerts have helped everyone - from
storage to retailers - be more efficient.
" I
think the biggest thing
that's
probably unique to perishables is the
TempTale technology and getting live
alerts on the road, " Arling said. " We're
able to set the device to, if (the climate)
gets out of range, to correct mid-transit.
" Then, there is freight visibility. Yes,
it's nice to have the temperature monitor
on there, but it's nice to have visibility on
if that person is making proper miles. If
they're getting behind, it gives you an
opportunity to contact your end shipper
and let them know what's going on. "
Zack Pace is a national account
manager at Integrity Express Logistics.
Pace, who primarily ships bulk potatoes,
said constant communication between
shippers, drivers and receivers is
paramount.
" That's the No. 1 way that I service my
customers is making sure the shipper
knows exactly when the trucks are
going to be there, " Pace said. " If they are
going to be spread out, they can utilize
their manpower in other ways and keep
them working. ... We don't want to be
late and waste their employees' time. "
It's the responsibility of shippers and
receivers to do the same, said Boyle,
who added in previous years situations
were not uncommon where a driver
could be an hour late in arriving to pick
up a load and then stand around for
three hours while the warehouse crew
finished up another job.
" One of my goals is to help our shippers
be preferred shippers, " Boyle said. " If it's
a nice facility, they treat the drivers well
and load them quickly, then (the drivers
are) going to want to go there.
" Ultimately, we're going to get better
rates. "
Arling said a location's reputation does
spread within the trucking industry.
" Some of the larger carriers and
brokers are beginning to rate shippers
for their in-and-out times, " Arling said.
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November/December 2019
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