GRCA Commerce Quarterly Summer 2021 - 15

GreaterReading.org
growth, their empowerment and their safety. Nothing is more critical to
our success than our employees.
Now, I can hear you thinking, " Come on. Lots of companies say
these same things. But only sometimes is it actually true. " It's a common
refrain that doesn't always prove to be the reality. That's not the case here.
" Culture starts at the top - and, as President and COO, " Karen
Norheim states, " that means me. I learned the importance of a peoplecentric
culture by working my way through the ranks here at American
Crane.
" I was recruited to come work here by my Dad, American Crane's
CEO, nearly 20 years ago. He not only coached me, but also empowered
me to learn first-hand how to become an effective leader. Those lessons
inform everything we do here in our operations. "
A few of the principles that define American Crane's
culture:
* All team members are empowered to make decisions. Nobody
micromanages around here. We trust each other and aren't afraid to
collaborate.
* Innovation and exploration of new ideas and processes to solve
problems and deliver results is encouraged. If we don't try something
new, our business will never move forward.
* Constructive conflict and conversations lead to better solutions.
Diversity of opinion is embraced. With it we can arrive at the best
possible outcome for our customers' challenges.
* Growth comes from experiments and experience. Although our
equipment can't fail, our people can. Failures can be leveraged for
future success. We provide a safe space to grow.
* Family is important, both at work and at home. We work hard in
a respectful, supportive, and caring environment, but we expect our
people to rest and recharge with their loved ones.
* GRIT Matters - and it's rewarded. We put Perseverance, Heart,
and InteGRITy into everything we do. A quarterly GRIT Award
includes bonuses and incentives.
We Build Cool Things
American Crane customers span a broad variety of industries and
applications. We create overhead crane solutions to unique challenges
for customers like NASA, nuclear power plants, shipping ports, oil and
offshore drilling, vehicle manufacturers, and more. Our cranes can be
found on construction sites, in hazardous environments, in clean rooms,
at fisheries, on bridge repairs and in industrial facilities all over the U.S.
- Karen Norheim, American Crane
" We're continuously learning. It's very challenging.
I think it's a good place to work because it's a lot
of freedom. We are given our responsibilities and
expected to perform. "
- Troy Wetzel, Vice President of Quality Assurance
Continued on next page
15
The Edwards Business Systems team
in West Reading has their feet on
the ground and their heads targeted
to deliver Fast Forward Office
Technology to your organization!
We serve the entire Greater Reading
area including Lebanon, Kutztown,
Morgantown, Hamburg and Pottsville,
and we are locally managed and
family owned.
EBS can deliver the best in equipment,
sales, service, technology, software and
solutions from Konica Minolta, Xerox,
HP, Lexmark and more. Whether we
are delivering Managed Print Services,
Managed IT Services or Imaging
Technology, your company will be
supported by the top team in the region!
Isn't it time you talked to us?
Fast Forward Office Technology
edwardsbusiness.com
610-372-8414
http://www.GreaterReading.org http://www.edwardsbusiness.com

GRCA Commerce Quarterly Summer 2021

Table of Contents for the Digital Edition of GRCA Commerce Quarterly Summer 2021

GRCA Commerce Quarterly Summer 2021 - 1
GRCA Commerce Quarterly Summer 2021 - 2
GRCA Commerce Quarterly Summer 2021 - 3
GRCA Commerce Quarterly Summer 2021 - 4
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https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Summer2021
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Spring2021
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Winter2021
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Fall2020
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Summer2020
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Spring2020
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Winter2020
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Fall2019
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Summer2019
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Spring2019
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Winter2019
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Fall2018
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Summer2018
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Spring2018
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Winter2018
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GreaterReadingChamber_CommerceQuarterly_Fall2017
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GreaterReadingChamber_CommerceQuarterly_Summer2017
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GreaterReadingChamber_CommerceQuarterly_Spring2017
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