GRCA Commerce Quarterly Summer 2021 - 8

Feature
Bridging the
Generation Gap
TRIOSE, Inc. finds innovative ways to
bring its diverse workforce together
By Lanette Miller, Director of Human Resources, TRIOSE, Inc.
TRIOSE, Inc. is a nationwide logistics
management firm established in 1999,
specializing in managed solutions for
the healthcare industry. We've built
our business on making a difference
in healthcare and our employees
strive to achieve that goal every day.
We currently have a diverse workforce
of 90 team members, consisting of 17%
Baby Boomers, 23.5% Gen X, 56%
Millennials and 3.5% Gen Z, which
aligns with the statistics that say, " This
is the first time in American history
that we have four different generations
working side-by-side. " The challenge
for an organization is maintaining a
work environment that balances the
needs of such a diverse workforce.
While studies show that each generation
operates differently in the work
TRIOSE employees volunteering during
Cups of Compassion in downtown Reading
environment, at TRIOSE, we focus more
on the ability to adapt and connect to
all behavior and communication styles
rather than generational differences. We
utilize a complex and powerful tool called
Everything DiSCâ„¢. This companywide
platform provides our team a detailed
description of their personal style along
with a separate " playbook " of how to
work more effectively with each of their
colleagues. DiSCâ„¢ measures preferences
and tendencies, rather than skill
or ability. This a tool used to increase
productive communication which in
turn results in companywide growth,
success, and a much more cohesive
team of people. We emphasize the
implementation and use of this tool that,
like the different generations, explains
that all behavior styles are also equal
in value and impact to our company.
8 COMMERCE QUARTERLY SUMMER 2021

GRCA Commerce Quarterly Summer 2021

Table of Contents for the Digital Edition of GRCA Commerce Quarterly Summer 2021

GRCA Commerce Quarterly Summer 2021 - 1
GRCA Commerce Quarterly Summer 2021 - 2
GRCA Commerce Quarterly Summer 2021 - 3
GRCA Commerce Quarterly Summer 2021 - 4
GRCA Commerce Quarterly Summer 2021 - 5
GRCA Commerce Quarterly Summer 2021 - 6
GRCA Commerce Quarterly Summer 2021 - 7
GRCA Commerce Quarterly Summer 2021 - 8
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https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Summer2021
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Spring2021
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Winter2021
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Fall2020
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Summer2020
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Spring2020
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Winter2020
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Fall2019
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Summer2019
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Spring2019
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Winter2019
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Fall2018
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Summer2018
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Spring2018
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GRCA_CommerceQuarterly_Winter2018
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GreaterReadingChamber_CommerceQuarterly_Fall2017
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GreaterReadingChamber_CommerceQuarterly_Summer2017
https://www.nxtbook.com/hoffmann/GreaterReadingChamber_CommerceQuarterly/GreaterReadingChamber_CommerceQuarterly_Spring2017
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