LancasterThriving_Summer2017 - 46

COMMUNITY: OUT ON THE STREET

TIPS FOR ENHANCING
YOUR INTERNAL CULTURE
A strong internal company culture is key
to enhanced customer service, employee
retention and recruitment, and business
success. In our Winter/Spring 2017 edition of
Thriving! local business leaders shared with us
how they and their employees live out their
company's core values daily.
We learned about Atomic Design's Running and Fun
Clubs that align with their value of "individuality;" and
Pennsylvania's Auto Auction's work with St. Jude Children's
Research Hospital, Save a Warrior and river clean-ups that
reinforce their "commitment to be good citizens of the
communities they serve." To follow-up on this concept, I
took to the streets and asked individuals to share what their
company does to enhance internal culture. Check out how
these companies are living out their corporate values by
having strong internal cultures.

46 | LANCASTERTHRIVING! | Spring/Summer2017

Nelson Longenecker,
Vice President - Business Innovation
Four Seasons Family of Companies
"'Mission and Core Values in
Action.' These true life stories
about associates are told within our
organization as examples of our
mission 'Growing Ideas, Producing
Excellence' or our core values of
Integrity, Dynamic Leadership, Exceptional Partnerships and
Winning Culture. The associate is given a copy of a certificate
and a medallion to recognize that they exemplify an aspect
of our culture that we want to preserve. The certificates are
also posted in several places in our office to remind people
of our enduring mission and values. We have continued this
practice for the past 12 years, replacing older certificates
with more recent examples as we award them."


http://www.lancasterchamber.com/log.aspx?type=KWMB&rt=MEMB&url=www.fsproduce.com https://www.nxtbook.com/hoffmann/LancasterThriving/LancasterThriving_WinterSpring2017/#/24 http://www.lancasterchamber.com/log.aspx?type=KWMB&rt=MEMB&url=www.atomicdesign.tv http://www.lancasterchamber.com/log.aspx?type=KWMB&rt=MEMB&url=www.manheim.com

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