Lancaster Physician Fall 2019 - 38

L A N C A S T E R M E D I C A L S O C I E T Y.O R G

Perspectives

Willetts, Senior Vice President of WellSpan Health and President of WellSpan
Ephrata Community Hospital, frequently
accesses media for her own professional and
personal enrichment, and hopes to be an
example to the entire organization.
"Given that the culture here begins with
me, I try to make personal and professional
development a part of my daily routine,"
Willetts said.
That includes keeping up with industry
news through daily emails and publications
such as the Morning Consult, Becker's Hospital
Report, the De Pree Center Morning Devotional
for Leaders, Modern Healthcare, Harvard
Business Review and The New York Times.
Other media resources Willetts relies on
professionally include research and whitepapers by Kauffmann Hall and resources
supplied through member associations such
as the Advisory Board, Sg2, and the American
Hospital Association.

Her reading also includes books she
finds inspiring and informative. Willetts is
particularly interested in a recent read titled
Unaccountable: What Hospitals Won't Tell You
and How Transparency Can Revolutionize
Health Care, by Dr. Marty Makary, who is
scheduled as the featured speaker at WellSpan's upcoming Quality Forum.
When she finds an author she enjoys,
Willetts will seek out their TED talks and
podcasts for further inspiration.
"I like TED talks and podcasts that make
me laugh and challenge my thinking," she
said. "I like to learn about science, sociology, and well-being. I enjoy inspiring stories
about people making a difference in unique
ways, especially people who are very different
from me."
Two podcast series Willetts particularly
enjoys are "How I Built This," which chronicles the stories of entrepreneurs, innovators,
and idealists, and "Hidden Brain," which

explores human psychology.
She also finds some social media to be
valuable, particularly LinkedIn, which she
reports accessing about once a week.
"It's a great way to quickly gain insights from
other health systems and industry thought
leaders," she said. "I find it useful in maintaining connections with professional colleagues."
As a busy health care executive and the
mother of two teenagers, Willetts appreciates
the opportunities media presents in terms
of personal and professional development.
She makes it a habit to incorporate that
development into her daily routine, making
time in the morning for reading and journaling, and she enjoys using Headspace,
a smartphone app that provides guided
meditations for users.
"I'm fairly good at taking some time every
day and blocking a few hours each weekend
to re-energize and invest in my wellbeing

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Lancaster Physician Fall 2019

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