Lancaster Physician Spring 2020 - 30

L A N C A S T E R M E D I C A L S O C I E T Y.O R G

Perspectives

Currently, Penn State Health is offering free
virtual screenings for COVID-19 through its
OnDemand app.

Matthew Torres, MD, Physician Leader,
Center for Health Care Innovation,
Penn Medicine Lancaster General Health

A patient simply needs to download the app
(which is free), register, and set up a user name
and password. Penn State Health OnDemand
enables anytime contact with a board-certified
physician who will provide a consultation and
diagnosis. If appropriate, the doctor also can
prescribe medicine to a local pharmacy.
Virtual visits may be covered by insurance, or a
patient can access the service for $59.

Christopher LaCoe, DBA, RN, FACHE,
Vice President of Operations, Penn State Health

The benefits, said LaCoe, are numerous. The
service can be accessed from anywhere, making
it convenient for patients who are traveling.
And, many people simply prefer to stay home
when they're sick instead of having to schedule
an office visit.
The app is especially valuable for people who
live in areas where primary care or urgent care
centers are scarce.
"We're really looking at it as a way to broaden
our access to a wide spectrum of patients,"
LaCoe said.

Christian Caicedo MD, MBA, CPE, FACHE,
President, Dauphin Region, UPMC Pinnacle

The app, however, is not for everyone. Someone
who is very ill should seek in-person medical
help. And, some older patients tend to place
higher value on personal visits with a primary
care provider than younger ones. Therefore, they
may be reluctant to access the service.
OnDemand also can be used to connect
patients with physicians for surgical follow-up
visits, maternal fetal visits, and other medical
encounters.

Kyle Letner, MBA, Director of Connected Health,
WellSpan Health

While OnDemand is Penn State Health's overreaching brand, the group also is looking forward
to increasing its use of artificial intelligence,
according to LaCoe. Programs such as IBM
Watson Health, which combines health care
providers with artificial intelligence to translate
data and enhance knowledge, have the potential
to change the way health care systems operate.
"AI is a big area that's starting to gain a lot of
traction," LaCoe said.

Daniel Hood, MHA, Administrator,
Eye Associates of Lancaster
LANCASTER

30

PHYSICIAN

Artificial intelligence can be used to triage large
groups of people or to gather information that
helps to match patients with the type of care or
treatment they need.
LaCoe also predicted that the use of wearable
devices that perform tasks like checking blood
pressure, heart rate, asthma symptoms, and
blood sugar will continue to increase rapidly.
They enable patients and physicians to monitor
conditions with the use of a smartphone or
other device.
All of these advancements are exciting but will
mean that primary care providers must be willing
and able to change along with them, said LaCoe.
Virtual care may further limit the number of
in-person primary care visits, meaning that
primary care providers will need to work in
conjunction with other services.
"These new technologies might be disruptive
to primary care, but I think they can be incorporated," LaCoe said. "Primary care will need
to adapt, but these advances will allow them to
be more effective."
WellSpan Health
Kyle Letner, director of connected health at
WellSpan, often talks about two important
areas in which technology is helping to enhance
care for patients.
The first area, he explained, is the ability to
improve the experience of office visits with
technologies that enable the use of patient
check-in kiosks and allow patients to reserve a
time slot online and view lab results using an
online portal.
The second area centers around the use of virtual
medical visits, which Letner said is changing the
way health care is delivered.
"There are more and more technologies today
that enhance those experiences," he said.
WellSpan began offering an online urgent care
option in October, which has been well received
by patients.
"Instead of getting in your car and driving to
the office, you just sit down at your computer



Lancaster Physician Spring 2020

Table of Contents for the Digital Edition of Lancaster Physician Spring 2020

Lancaster Physician Spring 2020 - 1
Lancaster Physician Spring 2020 - 2
Lancaster Physician Spring 2020 - 3
Lancaster Physician Spring 2020 - 4
Lancaster Physician Spring 2020 - 5
Lancaster Physician Spring 2020 - 6
Lancaster Physician Spring 2020 - 7
Lancaster Physician Spring 2020 - 8
Lancaster Physician Spring 2020 - 9
Lancaster Physician Spring 2020 - 10
Lancaster Physician Spring 2020 - 11
Lancaster Physician Spring 2020 - 12
Lancaster Physician Spring 2020 - 13
Lancaster Physician Spring 2020 - 14
Lancaster Physician Spring 2020 - 15
Lancaster Physician Spring 2020 - 16
Lancaster Physician Spring 2020 - 17
Lancaster Physician Spring 2020 - 18
Lancaster Physician Spring 2020 - 19
Lancaster Physician Spring 2020 - 20
Lancaster Physician Spring 2020 - 21
Lancaster Physician Spring 2020 - 22
Lancaster Physician Spring 2020 - 23
Lancaster Physician Spring 2020 - 24
Lancaster Physician Spring 2020 - 25
Lancaster Physician Spring 2020 - 26
Lancaster Physician Spring 2020 - 27
Lancaster Physician Spring 2020 - 28
Lancaster Physician Spring 2020 - 29
Lancaster Physician Spring 2020 - 30
Lancaster Physician Spring 2020 - 31
Lancaster Physician Spring 2020 - 32
Lancaster Physician Spring 2020 - 33
Lancaster Physician Spring 2020 - 34
Lancaster Physician Spring 2020 - 35
Lancaster Physician Spring 2020 - 36
Lancaster Physician Spring 2020 - 37
Lancaster Physician Spring 2020 - 38
Lancaster Physician Spring 2020 - 39
Lancaster Physician Spring 2020 - 40
https://www.nxtbook.com/hoffmann/Lancaster_Physician/LPSpring20
https://www.nxtbook.com/hoffmann/Lancaster_Physician/LPWinter20
https://www.nxtbook.com/hoffmann/Lancaster_Physician/LPFall19
https://www.nxtbook.com/hoffmann/Lancaster_Physician/LPSummer19
https://www.nxtbook.com/hoffmann/Lancaster_Physician/LPSpring2019
https://www.nxtbook.com/hoffmann/Lancaster_Physician/LPWinter2019
https://www.nxtbook.com/hoffmann/Lancaster_Physician/LPFall2018
https://www.nxtbook.com/hoffmann/Lancaster_Physician/LPSummer2018
https://www.nxtbook.com/hoffmann/Lancaster_Physician/LPSpring18
https://www.nxtbook.com/hoffmann/Lancaster_Physician/LPWinter18
https://www.nxtbook.com/hoffmann/Lancaster_Physician/Fall2017
https://www.nxtbook.com/hoffmann/Lancaster_Physician/Summer2017
https://www.nxtbook.com/hoffmann/Lancaster_Physician/LPSpring17
https://www.nxtbookmedia.com