Women2Women - Spring 2017 - 7

DAUGHTERS - HIRED INTO FAMILY BUSINESS
My husband David and I and the Littles have daughters. In fact, our
families met because our daughters were school friends. The kids have
grown up in this business. Over the years, my girls worked with us
after school and part time while in college; Mike and Kerri's daughters
attended college out of town, and have worked with us off and on
during breaks and summers. Today, my daughters, Ali and Diana, both
work full time at Health Calls. Ali's field of work is Human Resources,
and Diana works with insurance companies to obtain authorizations
for our home health visits. Kelsey Little works in home health in New
Jersey, and her sister Kara attends West Virginia University.

ACCESSORIES

ENTERTAINING

INFANT/CHILDREN

HOSTESS GIFTS

WHAT INFLUENCE DOES BEING A WOMAN
HAVE ON RUNNING A BUSINESS?
My training as a nurse provides a basis for managing health care.
Life experiences, continued study in business management, teamwork,
and good communication skills have made the difference in being
successful. Has being female been a factor? Absolutely. I think my
style of managing is decidedly feminine. I value and emphasize the
importance of thorough communication, managing with integrity,
decidedly choosing a culture of character and integrity and building a
team of people who reflect that. More importantly, though, I believe
these are essential to providing quality health care services.
NAME ONE OBSTACLE THAT YOU FACED IN YOUR CAREER
I think one of my biggest obstacles that I have faced in my career is
coming to terms with who I am and how others perceive me. I am an
introvert and had to do some soul-searching to realize my strengths,
fully represent who I am, and feel comfortable revealing myself to the
world. A few years back a colleague told me that I needed to do a better
job selling myself because the quality and substance of our services
was apparent but I didn't do a very good job representing it. Humility
and shyness have huge limitations and were in conflict to what I need
to be to sell our services. So I have worked hard to do a better job
sharing who I really am, what I represent and the value my business
brings to better represent the great assets that are Health Calls and the
outstanding staff that work with us.
DO YOU HAVE A MENTOR WHO INFLUENCED YOU?
I have had many mentors over the years. I can't imagine life without
them. They have been essential to my personal and professional growth.
Many have been nurses, most have been women, but I am grateful that
there have been men too, to help balance me. Part of growing is being
able to understand different perspectives and male perspectives have
helped balance my thinking and views.

WOMAN'S
EXCHANGE OF
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HAVE YOU MENTORED ANYONE DURING YOUR CAREER?

Schedule Your Complimentary Consultation Today!

I sure hope so. No, seriously I think the best part of any leadership
role is mentoring. Sharing ideas, providing opportunities to think and
discuss alternative perspectives is important. Most of the mentoring I
have done hasn't been a result of a formal or verbal agreement. The
people I have mentored occurred naturally as part of a relationship
through volunteer work, professional work relationships or friendships.
Mentoring is a rewarding process and a powerful way to have influence
on the future in the thoughts and actions of another human being. n

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