InTents April/May 2020 - 21
STICKING WITH YOU FOR 35 YEARS
(holding events together)
To meet the industry's new demands,
Duvall has adopted the Block and Roll®
ballasting system, which he finds especially
helpful for events in public parks. And the
Tent OX™ system has had a real impact
on how fast his crew can set up and take
down, he says. The shift to LED lighting is
another positive change, decreasing the
number of extension cords needed and
increasing the lifespan of lightbulbs.
Pelican Tents faces all the typical
challenges like labor and the stress of
dealing with weather, including high winds.
Yet it's the company's growth that has
led to its larger challenges, albeit positive
ones. "As we're growing at a rapid pace,
we're trying to grow smart," he says.
The company recently moved from a
9,000-square-foot warehouse to one with
35,000 square feet. "We're working on organizing it the way we think we want it for
future growth," he says. "It's exciting but
challenging at the same time-getting it
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800 642 8273 ext 48
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7101 Valjean Avenue, Van Nuys, CA 91406
right the first time."
Keeping it in the family
Taking his parents' lead, Duvall has kept
Pelican Tents centered on family, from the
way employees are treated to bringing
the family's pets to work. Treating people
right extends to the company's customers
as well. Pelican Tents has been known to
go the extra mile to keep customers happy,
sometimes even at a breakneck pace. For
example, when a customer called on a
Monday inquiring about equipment for a
breakfast event that Thursday, Duvall and
his crew didn't hesitate to say yes.
The company's fully staffed team,
experience and training make it possible
to pull off such requests-providing
everything needed for a turnkey event,
including flooring, tent sidewalls and heat.
To Duvall, it's all part of the way his team
approaches its work: "We're proud of
what we do and the service we provide."
Cathy Broberg is a writer and editor who lives
near Minneapolis, Minn.
www.InTentsMag.com
0420IT_Book.indb 21
21
3/23/20 1:24 PM
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InTents April/May 2020
Table of Contents for the Digital Edition of InTents April/May 2020
InTents April/May 2020 - Cover1
InTents April/May 2020 - Cover2
InTents April/May 2020 - 1
InTents April/May 2020 - 2
InTents April/May 2020 - 3
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InTents April/May 2020 - Cover3
InTents April/May 2020 - Cover4
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