InTents April/May 2020 - 41

DURABILITY, SERVICE, SUPPORT
Daryl Sensenig is sales team leader with
Tents for Rent LLC. Located in Lititz,
Pa., the company provides rentals for
outdoor events with a focus on pole
tents. For about 30 years the company
has purchased tents from Anchor, a
partnership based in that company's
balanced mix of traditional and
innovative offerings and product quality.
"Their tents last for years," says
Sensenig who voted for Anchor as the
Best Tension/Pole-Supported Tent
Manufacturer. "We only just recently
had to retire one of their tents we
bought over 25 years ago."
One installation involving a 100-by380-foot Century® tent illustrates the
product quality Sensenig mentions.
Shortly after the install team laid out
the fabric, a rainstorm came through
and dumped "thousands of gallons" on
the fabric, he recalls. Then, while the
tent was up, high winds came roaring
through. Still, the tent stood fast.
He also values Anchor's customer
service and support. "Steve Belliveau
has years of experience in the industry
and is extremely helpful," Sensenig
says. "And Steve Lipking, inside sales,
understands the industry very well.
He can sell tents and set up tents. He
advocates for tent installers and listens
to our suggestions and concerns."

specializing in upscale private events,
luxury weddings and festivals, wouldn't
want to be without. Goodshuffle Pro,
an event rental/management software
system from Washington, D.C.-based
Goodshuffle Inc., is one of them.
When Morley started the company
in 2016, its software demands were
minimal. But around the second year,
when business began accelerating,
Microsoft® Excel was no longer robust
enough; a customer relationship
management (CRM) system was needed.
For Morley, what set Goodshuffle apart
was its friendly user interface and the
staff's responsiveness and energy.
"They were young, like us, and eager
to grow. They took criticism and made
the right changes. These new kids
on the block have all the right tools
for the future of rental software. It's
cloud-based and the price is right," says
Morley, who voted the company as the
Best Rental Software Provider.
Another addition that has helped the
company achieve labor and installation
efficiencies while reducing injury has
been the Tent OX™ from the samenamed company based in Enola, Pa.
(Morley voted for Tent OX as Best

UPPER PHOTO: One of the most valuable
additions to Muskoka Event Service's
inventory has been the Tent OX system,
which has helped the company achieve
operational efficiencies. Photo courtesy of
Muskoka Event Services.
LOWER PHOTO: Employees of shipping
supplier Uline were feted at an
appreciation event with 4,000 attendees
under a Century® tent installed by Tents
for Rent, with interior furnishings and
decorations provided by Action Party
Rentals. Photo by Action Party Rentals;
courtesy of Tents for Rent LLC.

What else does he need from suppliers?
"We want industry experience. We
want a product that has a good ROI.
We should get our purchase cost back
in about seven rentals. And since
labor is our biggest cost, anything that
a vendor can do to make products
simpler and faster to install helps
our logistics and bottom line."

RESPONSIVENESS AND ENERGY

There are a couple of things Devin
Morley, owner of Muskoka Event
Services & Property Care, a Gravenhurst,
Ont., Canada-based company

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