InTents June/July 2019 - 43

"The market for fall weddings has
really picked up over the last few
years," says Jennifer Rodriguez, general
manager of Marianne's Rentals.
"September and October are also
festival season and college football.
We also have one or two super-large
events that fall during that time."
For O'Neil Tents in Canal Winchester,
Ohio, the biggest need for labor occurs
from mid-May to mid-June for a variety
of events, including graduations
and weddings, and September,
when events are fewer but larger.
"The first two weeks of September
are our busiest because we are
installing a large quantity of clearspan
plus accompanying smaller tents,"
says company president Brian Ritchey.
"We are also traveling out of our
normal geographic area at that time."
In Canada, Premier Event Tent
Rentals has a somewhat shorter busy
season, running from May to the end
of September. To manage a mix of large
projects and ongoing routine work, the
company relies on an all-hands-on-deck
approach. "This may mean sales staff
assisting in an operational capacity,
or our operational staff helping
with the warehouse," Ussher says.
Saying no to a job that falls during
a busy period or is a bad fit for
your company can go a long way to
maintaining a high level of customer
care for the clients you want to keep
coming back. "We try to focus on the
most profitable events during our
busy season, especially in June and
September here in Chicago," says
Dave Cesar, president of Blue Peak
Tents Inc. of Batavia, Ill. "The goal is
LEFT: For the Dublin, Ohio, Irish Festival,
O'Neil Tents installed 192 clearspan, pole
and frame tents and provided 10,000 chairs,
1,500 tables and other assorted rental items.
Photo courtesy of Dublin Irish Festival.

USE ALL YOUR TOOLS

O

ne trick to managing obstacles
and staying organized during the
busy season is to maximize the features
of your rental management software.
For example, Party Track Rental Software's
"busy calendar" function allows users to
determine how many orders have to be
delivered or picked up, how many trucks need
to be scheduled, and how many items are on
the orders. "If a day is too busy, you can easily
select orders to be delivered or picked up on
different days," says Larry Weeman of Party
Track, based in Clermont, Fla. "You can also
mark any day as busy, which provides a warning
to order takers to select different delivery or
pick-up days."
Point of Rental Software dispatching solutions
with GPS integrations allow tent installation
crews to get to jobsites as efficiently as
possible and for the office to know where
everyone is, says Brian Beaudry of Point of
Rental Software, Grand Prairie, Texas.
Point of Rental Software also lets users
see reservations in future weeks so they can
plan their staffing and fleet accordingly. As
the busy season hits, the real-time processing
capabilities of the various modules, from
fulfillment to dispatch to mobile apps,
"help reduce or eliminate costly gaps in
communication that can result in unhappy
customers and wasted time," Beaudry says.
Then, after the busy season, the reporting
features provide data on reservations,
overbookings and missed rentals to help guide
inventory decisions for next year's busy season.

www.InTentsMag.com

43


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InTents June/July 2019

Table of Contents for the Digital Edition of InTents June/July 2019

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InTents June/July 2019 - Cover2
InTents June/July 2019 - 1
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