InTents August/September 2019 - 44

Tarryn Prosper, director of tent sales
PEAK Event Services
Woburn, Mass.
www.PEAKeventservices.com
Employs 400 full-time and 300 seasonally

[Q&A]
(Q) Is there anything
about this work that
has surprised you?
(A) If I knew in grade school that
I would be doing math every
single day I probably would
have paid more attention. I
have a graphing calculator in
my purse at all times. Doing
this work isn't what many
people think it is. It's technical
and construction based.

44 intents

august-september 2019

T

arryn Prosper, director of tent sales,
PEAK Event Services, Woburn,
Mass., likes to joke that she started in
the tent industry as a child because
she was obsessed with building things,
particularly with K'NEX building sets.
More of icially, she entered the industry
in 2008, before working at an event
planning company in Boston in 2011.
"As a part of my job at the event
planning company, I worked with
Peterson Party Center [now PEAK
Event Services] on many tent-related
projects," she says. "I absolutely loved
working on tent projects, and when
it became possible for me to move
over to the tent side of the business,
I jumped at the opportunity."
For the past three and a half years,
Prosper has managed the tent rental
division at PEAK Event Services, which
includes managing a team of seasoned
tent sales consultants. "My team
manages the relationship from irst
phone call all the way through to the inal
invoice being paid-and maintaining the
project's success throughout," she says.
The company acts as a one-stop event
solution, which taps into Prosper's
strength of coordinating details, while
keeping sight of the big picture. "We
have the ability to take the burden of
coordination off of our clients," she says.
"Rather than coordinating with multiple
vendors, we have a strong internal
network of project managers, event

installers and rental consultants, and
we work together behind the scenes."
Prosper likens her approach to
clients to the one touted by Starbucks.
"They don't sell a million cups of
coffee a day. They sell one cup a
million times," she says. "That's really
what we strive for every day."
But Prosper breaks that approach
down even more. Across the board,
both internally and externally, Prosper
focuses on the individuals involved in
the projects. "Internally, our people are
so dedicated; it's important that we
show them continued appreciation for
that," she says. "They don't get rain days,
snow days or weekends. They give us
110 percent every day, so supporting
them is critical to our success."
That support takes the form of
"Donut Fridays" and "Pizza Fridays,"
an annual company party, lots of
swag, and letters of appreciation from
the CEO and clients. "It's important
that everyone remembers that
we're all in this together and that we
celebrate each other's successes."
Externally, Prosper makes sure
the lines of communication stay
open and that clients are receiving
top notch services. "We're trusted by
our clients to partake in emotional
milestones for them," she says. "It's
our responsibility to support them,
create a successful event, and have
their back every step of the way."


http://www.PEAKeventservices.com

InTents August/September 2019

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InTents August/September 2019 - Cover2
InTents August/September 2019 - 1
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