InTents December 2021/January 2022 - 41

by revenue (or proit, see step 3) and how
easy they are to work with. Limiting the
number of jobs in progress will ensure
that the jobs a company does take on are
completed eficiently.
5. Educate and empower employees
A common issue for rental companies
is the double-edged sword of high employee
turnover and what's sometimes
referred to as " tribal knowledge " -expertise
gained from years on the job.
Employees who have it often guard the
information, believing it creates job security
and makes them more valuable to
the business. However, the practice can
negatively affect productivity and worklow.
When someone goes on vacation
or gets sick, it can slow things down and
cause production problems.
Standardizing processes and having
reference materials such as project and
standards boards available allows new
employees to get up and running quicker.
And while some longtime employees
may see this as a threat, most ind that
better processes and training make their
job less stressful and more satisfying.
6. Reduce interruptions
Interruptions disrupt worklow far too often.
A good centralized source of information
and weekly or daily status meetings
can help ensure everyone is on the same
page. Beyond that, people need time to
focus, a few hours each day when no
one is allowed to interrupt and they can
" batch " work. This is true for everyone in
a business. Consider shutting a door, using
headphones, or, better yet, having the
company get behind the effort with steps
such as posting signs that indicate when
an individual or department is in " do not
disturb " mode. Reserving time at the end
of the day to organize the workspace, review
what went well and what presented
challenges, and make a list for the next
day is also recommended.
7. Organize facilities
A clean, well-organized space is safer and
more productive, be it a kitchen, warehouse
or sewing room. It's a concept few
would argue with, but many ind dificult
to undertake and maintain. A methodology
such as the Six Sigma 5S approach can
be a relatively easy way to get started:
* Sort: Get rid of unneeded parts
and supplies.
* Straighten: Organize remaining
items for peak eficiency.
* Shine: Thoroughly clean the space.
* Standardize: Clearly label/color
code everything.
* Sustain: Train, reine and stick with
the system.
Laurie F. Junker is a freelance writer based in
Minneapolis, Minn.
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InTents December 2021/January 2022

Table of Contents for the Digital Edition of InTents December 2021/January 2022

InTents December 2021/January 2022 - Cover1
InTents December 2021/January 2022 - Cover2
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