InTents October/November 2021 - 47

by explaining how you've experienced
the same thing and were able to get
through it. It's ine to share experiences
but not when it invalidates someone
else's problem. You can say things like:
I can see how dificult this has been or I
can hear your concern in your voice.
Ask the right questions
Often, the hardest part of supporting your
employees is starting the conversation.
People may be struggling with a lot more
than you think. But unless you offer encouragement,
they might not share their
feelings with you. How many times have
you asked someone " How are you? " and
the response back is " Good...how are you? "
But what if someone says he or she
isn't ine? What do you say? Start by
asking questions like this:
* I've noticed you've been more quiet
than usual in our meetings. Tell me
more about how work is going for you.
* I've noticed you_______. How are you
feeling?
* I know _______ (acknowledge
something that happened in the
person's life). Anything you want to
talk about?
* Is there anything I can do to help?
Before having this sort of conversation,
consider timing and location. Do you
need to set up a speciic meeting or can it
be more off the cuff? Which environment
is the right place for this conversation?
Consider inding a private location or
going for a walk.
As you try to help support your employees,
think of yourself as a light attendant
during turbulence. Stay calm and let your
employees know they're in a safe place.
Other mental health support options
Mental health exists on a continuum-it
can range from feeling a bit overwhelmed
by life and work to being diagnosed with
a mental health disorder. A one-size
solution does not it all.
* Help employees access a wide range
of tools to help them lower burnout
and the possibility of depression,
achieve a better work-life balance,
reduce conlict at work (and even at
home), improve sleep quality and
reach higher levels of happiness.
* Consider pointing your employees to
apps, many of them are free, which can
help them practice mindfulness and
meditation to help them focus and relax.
* Offer access to telehealth services
where employees can talk with a
mental health professional online.
* If the problems are more serious and
immediate, direct employees to a
crisis hotline.
* Recommend simple solutions
including walking and exercising,
stretching, mindful breathing,
taking breaks, eating healthier
foods, being grateful, inding ways
to have fun and practicing being
" present " to avoid anxiety.
Employers can be key partners in
supporting the mental health of their
employees. With COVID-19 so fresh in
everyone's lives, and given the emotional
ups and downs employees experience
whether the pandemic is present or
not, it's important to help employees
feel more in control of their emotions,
have more positive interactions and
acknowledge every facet of their lives-
including their mental health.
Courtney Patt is a senior health management
consultant and mental health fi rst aid instructor
with Marsh & McLennan Agency (MMA)
in Minneapolis, Minn. As IFAI's preferred
insurance provider, Marsh & McLennan
Agency (MMA) provides comprehensive
business insurance and employee health and
benefi t solutions tailored to IFAI members.
For more information on how MMA can
support your organization, please contact
Andrew Burt at Andrew.Burt@MarshMMA.
com, 763.746.8611, or Kory Eastenson at Kory.
Eastenson@MarshMMA.com, 763.746.8612.
www.InTentsMag.com 47
Mental health exists
on a continuum-it can
range from feeling a
bit overwhelmed by
life and work to being
diagnosed with a
mental health disorder.
http://www.InTentsMag.com

InTents October/November 2021

Table of Contents for the Digital Edition of InTents October/November 2021

InTents October/November 2021 - Cover1
InTents October/November 2021 - Cover2
InTents October/November 2021 - 1
InTents October/November 2021 - 2
InTents October/November 2021 - 3
InTents October/November 2021 - 4
InTents October/November 2021 - 5
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InTents October/November 2021 - Cover3
InTents October/November 2021 - Cover4
InTents October/November 2021 - TentExpoBrochure1
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InTents October/November 2021 - TentExpoBrochure5
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