Specialty Fabrics Review May 2019 - 45

IN-PERSON TRAINING
FOSTERS RELATIONSHIPS
TopTec Event Tents, located in Moore,
S.C., manufactures frame, pole and keder
frame event tents and custom tents for
the party and event rental industry. It
offers an array of after-sale services such as
scheduling a factory-trained representative
to go to the customer's location to help
support the first install, educating the
customer's sales teams about basic tent
terminology and upselling accessories. But
its most popular service is its annual Tent
School, which offers hands-on training
in all aspects of tenting, installation and
safety, says Bryan Bolt, technical solutions
manager for the company.
"The Tent School is the longest running
tent training program and is held at our

headquarters and, as opportunities arise,
on the road," says Bolt, adding there is a
"nominal fee" for the school. "Customers
know TopTec will do all we can to take care
of them. The Tent School is one way we
put that promise into action."
Open to those purchasing TopTec's
products and to those who haven't,
the first school was held in 1996 and
has become increasingly popular, with
about 100 students on average attending.
Throughout the years, based on
customer feedback, changing consumer
tastes, industry trends and product
advancements, the school has added to
and/or modified the training to ensure
participants receive the latest information,
says Bolt, mentioning the company is
"constantly monitoring" the industry.

Relationships
are pivotal in
this business
and we do all
we can to
foster them.
BRYAN BOLT,
TOPTEC EVENT TENTS

THE
DECISION
IS CLEAR.
Visilite clear vinyl protects from the
™

elements and offers a fire-retardant product
that passes NFPA 701 Test Method 2.

Trivantage.com/shopvisilite
1-800-786-1876

VISILITE™ IS A TRADEMARK AND TRIVANTAGE ® IS A REGISTERED TRADEMARK OF GLEN RAVEN, INC.

www.SpecialtyFabricsReview.com 45


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Specialty Fabrics Review May 2019

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