The Roanoker March/April 2022 - 41

that the hospitality I had shown them, they
were showing me back in return. It was fullcircle
and something I will hold close to my
heart forever.
A local woman in hospitality you look up to:
Devon Steiner from Crystal Spring Grocery.
She does it all with such style and grace.
What advice would you give to other women
who want to work in the industry? The most
important thing in this industry is to make sure
you genuinely care for the guests and the experience
you give them as a host. Focus on that
and you're set.
Go-to bar or restaurant: I love having an
Indian Cosmo with garlic naan at Taaza, then
heading over to Community Inn for a pitcher
of beer and some fried pickles. Both places have
the loveliest staff.
I SHANEICE JONES I
BAKER/OWNER SWEETS BY SHANEICE
Shaneice worked in hospitality for 13 years
before opening her namesake bakery in downtown
Roanoke in late 2021. She specializes in
custom cakes, but offers a daily selection of
cupcakes, cookies, cake pops, hot cocoa bombs,
and cheesecake cones.
Hospitality is: Being attentive to your
customers' needs and doing everything possible
to make it right.
Most memorable local hospitality moment:
A customer messaged me about getting a cake
made with a week's notice, due to her other
cake lady canceling on her. I took the lastminute
order with open arms. She sent me
a photo of the cake that she wanted. When
she picked it up, she took one look at it and
told me that the cake looked way better than
what she expected, and that I had a new regular
customer.
A local woman in hospitality you look up
to: My old store manager Keri at Sheetz. She
showed me everything there is to know about
hospitality. She helped me grow and promoted
me to a shift manager at the age of 18.
What advice would you give to other women
who want to work in the industry? Never give
up. There are times that I want to give up all
the time, but I have to remember, 'this is mine
and I will not let it fail.'
Go-to bar or restaurant: Table 50 or Texas
Roadhouse.
I LESLIE CADILLACI
BAR MANAGER, THE RIVER AND RAIL
After a dozen years in the industry, including
stints in catering and front of house positions,
Leslie has found her groove behind the bar
at The River and Rail where she has a knack
for crafting the perfect drink for the moment.
Hospitality is: It's treating people like family.
Greeting guests with a warm smile, making
sure they've got anything and everything they
could possibly need, and being there to offer
an ear or a thoughtful opinion. Hospitality is
getting to know someone well enough in a
short period that you can direct them to their
perfect meal or bottle of wine. Hospitality
is good food and drink with deep conversation
and friendly ambiance. It's sharing a little
piece of yourself with every person who comes
through the door.
Most memorable local hospitality moment:
We recently had a couple from DC drive all
the way back to Roanoke to dine with us after
first dining with us in November 2021. They
said they came back for the fantastic martinis
and service. Attention to detail is everything
and seeing people genuinely light up when
taking the first sip of a drink or bite of food is
just the highest compliment a guest can give
their server.
TheRoanoker.com
MARCH/APRIL 2022 41
COURTESY OF AMANDA COLEMAN / COURTESY OF MARIA ARELLANO / COURTESY OF KAREN ANDREA LIENDO
http://www.TheRoanoker.com
The Roanoker March/April 2022

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