Chapitre 5 : Managing cultural diversity 257 Chapitre 6 : The job market I. Recruitment II. Job description format III. Payroll systems IV. Leaving a job Chapitre 7 : Internal Communication Chapitre 8 : Strategy and business growth I. SWOT analysis II. Business development III. Downsizing THÈME 6 Production Chapitre 1 : Production I. Production capacity II. Productivity III. Inventory levels Chapitre 2 : Purchasing and shipping I. Choosing suppliers II. Lean and low- cost manufacturing 261 261 264 266 268 271 273 274 275 276 277 279 281 283 283 287 288 289 17