Marker Technical Manual 2021/2022 - 7

1.1 AUTHORIZED RETAILER PROGRAM
AUTHORIZED RETAILER RESPONSIBILITIES:
The Authorized Retailer must comply with all procedures called for in its
current MARKER Authorized Retailer Agreement, its Authorized Web
Partner Agreement, this Technical Manual, and any subsequent Technical
Updates issued by MARKER from time to time.
Specifically, the Authorized Retailer must:
1.
8.
Employ a MARKER Certified Technician at each location that
sells, rents or services Marker products. The MARKER Certified
Technician must abide by the responsibilities stated below.
Should an Authorized Retailer lose its only MARKER Certified
Technician at any given location, MARKER must be notified by
telephone within 48 hours. Arrangements for certification of a
replacement will then be made.
Maintain proper and complete records of all MARKER products
selected, installed, adjusted, rented or serviced by the Authorized
Retailer, as called for in this manual and any subsequent
technical updates.
2.
Provide the skier with appropriate information, instructions and
warnings. The Authorized Retailer must assist the customer in
proper equipment selection and must install, adjust, inspect and
service any MARKER product in accordance with the procedures
described in this manual and any subsequent technical updates.
Customer instruction must include how to operate the product
as well as warnings that there are risks in the sport of skiing,
that ski-boot-binding systems will not release or retain at all
times where release or retention may prevent injury, and that
they cannot prevent all injuries to any part of the user's body.
Examples of appropriate warnings are included in the MARKER
Rental and Retail agreements in this manual.
WORKSHOP FORMS 18.5
It is permissible to use most current forms, such as those used
by other major binding companies, but if you choose to use other
forms of agreement, submit them to MARKER well in advance of
the season to be sure that they are acceptable.
3.
4.
Not intentionally change the physical form or function of any
MARKER binding or other MARKER product.
Not engage in application of any MARKER product for other than
its intended use (including, without limitation, any use other
than in the sport of snow skiing, after proper selection, installation,
adjustment and inspection, on a pair of skis or any use of
Marker bindings with other types of equipment or on surfaces
other than snow).
5.
Not commit independent acts of negligence, fraud, gross negligence
or willful misconduct, either through or by Authorized
Retailer, its employees or its agents.
6.
7.
Not participate in illegal, immoral or illicit conduct either through
or by Authorized Retailer, its employees, or agents.
Not make or permit to be made any warranties or representations
other than those that have been expressed in writing by
MARKER regarding any MARKER product or any other products.
A MARKER Certified Technician will only remain certified while he
or she works for a MARKER Authorized Retailer. MARKER must
be notified in writing of any MARKER Certified Technician who
transfers between Authorized Retailers.
CERTIFIED TECHNICIAN RESPONSIBILITIES:
A MARKER Certified Technician is required to know how to properly select,
install, adjust, inspect and service all current MARKER products.
A MARKER Certified Technician must also be able to provide proper
skier instruction and warnings for these products.
SKIER INSTRUCTION 15.4
By his or her signature on a workshop retail or rental form, the MARKER
Certified Technician verifies that all appropriate procedures have
been followed. MARKER Certified Technicians must always use their full
signature on shop records, initials are not acceptable.
RECORD KEEPING 15.3
It is not necessary that the person who selects, installs, adjusts, inspects
or services a MARKER product be a MARKER Certified Technician,
but it is essential that the signature that appears on the workshop
retail or rental form be that of the MARKER Certified Technician who
has inspected the work performed. Non-certified technicians must be
familiar with the procedures described in this manual for the products
they work on.
5
1.1 AUTHORIZED RETAILER PROGRAM

Marker Technical Manual 2021/2022

Table of Contents for the Digital Edition of Marker Technical Manual 2021/2022

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