Aftermarket Insider Volume 84 - (Page 18)

A SS o c i AT i o n n E W S head of the class Gold Eagle Company 20 12 The AAIA Education Committee, sponsors of the AAIA Head of the Class Award, has been interviewing winners of the 2012 award to learn more about each company’s philosophy and success with its education and training investment. Below is information provided by Dan Stewart, vice president of human resources, Gold Eagle, Chicago, Ill. For more information, visit www.aftermarket.org/headoftheclass. how did your company recognize the importance of training? Gold Eagle believes in people. They want to do the best thing for the business by investing in their employees, their greatest competitive advantage. Through employee surveys, we realized that there could be some things we could 18 | AFTERMARKET INSIDER | VOLUME 84 do to improve collaboration and the communication between departments and employees to help them work more effectively and serve their customers. how has the training strategy evolved? Our training has grown in scope and size since we started implementing it. We have gone broader and incorporated external leadership training through Dale Carnegie Chicago and Six Sigma Greenbelt training from the University of Illinois Business & Industry Services (U of I BIS). This broader scope prepares the organization to be more effective in how they handle projects. Training is done on more of an individualized base, which allows us to focus more on how each http://www.goldeagle.com/ http://www.aftermarket.org/headoftheclass

Table of Contents for the Digital Edition of Aftermarket Insider Volume 84

AAPEX 2013
AAPEX Learning Forum
TOOLBOX:AAPEX Tools
Inside Legislation
Head of the Class
Inside Technology

Aftermarket Insider Volume 84

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