Auto Care Insider Volume 101 - 20

MEET A STAFFER marc ferguson A TECHNOLOGY POWER BANK "I bring a hard-working, no-quit, no-panic attitude to the Auto Care Association every day," said Marc Ferguson. "There is no task too big or too small that I am not willing to handle." This is the ideal attitude for the staffer who is responsible for providing support and customer service for the association's technology standards product subscriptions, and analyzing aspects of those subscriptions. On a typical day, Marc is onboarding new subscribers, handling invoicing, managing subscriptions in AMS software, and responding to inquiries regarding all technology product subscriptions. Marc grew up in Germantown, Md., and after studying business management at Montgomery College and the University of Maryland University College, worked for an accounting firm specializing in non-profits in D.C. Marc joined the Auto Care Association in 2012 as accounting assistant, and moved to the technology department in 2015. Marc's favorite part about working at the association is the "intelligent, driven and enjoyable staff." "Working with people with all types of experience and skills has been invaluable to my professional growth," 20 AUTO CARE INSIDER | VOL. 101 said Marc. "I love knowing that this association and industry really serve the interests of the majority of the population, and being able to educate friends and family about issues of which they might not be aware." Professionally, Marc is proudest when he gets to introduce smaller companies to the association's standards, and then watch them grow their businesses as a result. Longrange, Marc aspires to have a better understanding of the technical aspects of the technology standards, and do all he can to support the continued adoption and expansion of the standards domestically and globally. Personally, Marc is dedicated to his goal of being named best uncle on the planet, and this new homeowner enjoys spending time with his wife and beagle, and doing projects around the house. He also likes playing and watching "pretty much any sport," playing video games and watching movies. And while he's always powered up at the office, Marc has another unique tech-focused hobby that helps him power down and reboot. "Along with some close friends, I manage a blog focusing on tech, gaming and culture, which brings me a lot of joy and de-stresses my life." MARC FERGUSON TECHNICAL STANDARDS SUPPORT SPECIALIST DEPARTMENT: Technology Standards PHONE: 301.654.6664, ext. 1058 EMAIL: marc.ferguson@autocare.org WORDS TO LIVE BY: "If you're afraid to fail, then you're probably going to fail."

Table of Contents for the Digital Edition of Auto Care Insider Volume 101

Auto Care Insider Volume 101 - Intro
Auto Care Insider Volume 101 - Cover1
Auto Care Insider Volume 101 - Cover2
Auto Care Insider Volume 101 - 1
Auto Care Insider Volume 101 - 2
Auto Care Insider Volume 101 - 3
Auto Care Insider Volume 101 - 4
Auto Care Insider Volume 101 - 5
Auto Care Insider Volume 101 - 6
Auto Care Insider Volume 101 - 7
Auto Care Insider Volume 101 - 8
Auto Care Insider Volume 101 - 9
Auto Care Insider Volume 101 - 10
Auto Care Insider Volume 101 - 11
Auto Care Insider Volume 101 - 12
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Auto Care Insider Volume 101 - 14
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Auto Care Insider Volume 101 - 17
Auto Care Insider Volume 101 - 18
Auto Care Insider Volume 101 - 19
Auto Care Insider Volume 101 - 20
Auto Care Insider Volume 101 - Cover3
Auto Care Insider Volume 101 - Cover4
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