WHAT DO OUR
Average age ofAverage
age of vehiclesLonger lastingLonger
AVERAGE VEHICLE AGE
ARE EXTENDING THE
VEHICLE REPAIR WINDOW
Since the survey's inception in
2011, "average age of vehicles"
has consistently remained the top
issue impacting our members'
businesses. The "average age
of vehicles" has remained the
top choice throughout this
survey period and has increased
in importance by 5.8 percent
since 2011. IHS Markit reports
the average age of all light
vehicles in 2016 as 11.6 years.
This issue comes in second
behind "average age of vehicles."
This is a long standing issue
that has seen its importance
increase by 6.2 percent from
3.72 in 2011 to 3.95 in 2016.
AUTO CARE INSIDER | VOL. 102
THE Auto Care Association first
released its series of quarterly
Key Issues Impact Surveys (KIIS)
in January 2011. The purpose of
the survey was to gain a better
understanding of members' opinions
on 18 key issues impacting their
businesses. These issues, identified
by the Market Intelligence Committee,
focused on four broad areas of the
business environment including:
the economy, the consumer,
technology and DIFM repair outlets.
The survey targeted members
of the association who were asked
to rate 18 key issues ranging from
average age of vehicles to virtual office/
telecommuting, on a scale of one to
five, with one having the lowest impact
and five having the highest impact
on their businesses. Results from
the current survey are compared to
previous results so that shifts in the
relative position of each issue can be
monitored and reported at the end of
each quarter. The results of this most
recent survey, completed in June 2016
compared with results from previous
quarterly surveys going back to 2011,
are presented in the following graphs.
Only the top five of the 18 surveyed
issues are displayed in the graph.
Table of Contents for the Digital Edition of Auto Care Insider Volume 102