Auto Care Insider Volume 88 - (Page 10)

MEMBER PROFILE THINKING GLOBALLY MARK SENG GLOBAL AFTERMARKET PRACTICE LEADER, IHS AUTOMOTIVE YEARS IN THE INDUSTRY: 30 PHONE: 248.728.7350 EMAIL: WORDS TO LIVE BY: You make a living by what you earn... You make a life by what you give. 10 AUTO CARE INSIDER | VOL. 88 WHEN IHS Automotive acquired Polk in 2013, Mark Seng moved into the role of global aftermarket practice leader, responsible for developing its aftermarket business global product strategy including the vehicles in operation, OE research, catalog integration and WorldView product solutions. "IHS is a global company with more than 8,000 employees doing business with customers in 165 different countries. We have IHS Automotive offices on four continents," said Seng. "With this global footprint, we are uniquely positioned to assist customers with the growing global challenges they face. We have global perspective combined with a great deal of local expertise." After graduating in 1984 from Alma College in Michigan, receiving degrees in business and history, Seng was recruited into the auto care industry by Federal-Mogul, where he stayed for the next 23 years. "It came down to deciding between Inland Steel in Chicago or going into the automotive business. Being a kid from the Detroit area, it was an easy decision," said Seng. "I began running a warehouse in Phoenix, Ariz. From there, I held positions in distribution, sales, international marketing and product management for Federal-Mogul." In 2007, Seng continued his career at Polk before moving to his current position. Seng has been involved with the Auto Care Association for more than 15 years. "Being involved with the Auto Care Association has only added to the rewards I count over my career," said Seng. "Not only does it provide a means to pay back an industry that has treated my family well, but it also provided an education and awareness of what is needed to insure aftermarket success into the future." Being a part of that process includes seven years on the Technology Committee, helping to develop the ACES and PIES standards; three years on the Technology Leadership Committee; seven years on the NCMA Board of Directors; and two years serving as NCMA president. "While we have made great progress in managing inventory throughout the supply chain, I believe this remains a great challenge and demands our continued attention," said Seng. "Improving the efficiency of the global aftermarket supply chain has become equally important as right-sizing one's inventory investment in the U.S. alone. Fighting off the increasing competition we will see from the OE service channel is a key challenge as well. The auto care industry must continue to do what it does best and innovate in the face of change including the growing use of telematics to communicate with the consumer and rapidly changing powertrain technology."

Table of Contents for the Digital Edition of Auto Care Insider Volume 88

President's Message
Government Affairs
International Focus
Member Profile: Mark Seng
Toolbox: Technology Tips
Impact Awards: Todd Campau
Inside Technology
Head of the Class: Tascosalesreps

Auto Care Insider Volume 88