Auto Care Insider Volume 88 - (Page 10)
GLOBAL AFTERMARKET PRACTICE LEADER,
YEARS IN THE INDUSTRY: 30
WORDS TO LIVE BY:
You make a living by what
you earn... You make a
life by what you give.
AUTO CARE INSIDER |
WHEN IHS Automotive acquired
Polk in 2013, Mark Seng moved
into the role of global aftermarket
practice leader, responsible for
developing its aftermarket business
global product strategy including
the vehicles in operation, OE
research, catalog integration and
WorldView product solutions.
"IHS is a global company with more
than 8,000 employees doing business
with customers in 165 different countries. We have IHS Automotive offices
on four continents," said Seng. "With
this global footprint, we are uniquely
positioned to assist customers with the
growing global challenges they face. We
have global perspective combined with
a great deal of local expertise."
After graduating in 1984 from Alma
College in Michigan, receiving degrees
in business and history, Seng was
recruited into the auto care industry by
Federal-Mogul, where he stayed for the
next 23 years.
"It came down to deciding between
Inland Steel in Chicago or going into
the automotive business. Being a kid
from the Detroit area, it was an easy
decision," said Seng. "I began running a
warehouse in Phoenix, Ariz. From there,
I held positions in distribution, sales,
international marketing and product
management for Federal-Mogul."
In 2007, Seng continued his
career at Polk before moving to
his current position. Seng has
been involved with the Auto Care
Association for more than 15 years.
"Being involved with the Auto
Care Association has only added to
the rewards I count over my career,"
said Seng. "Not only does it provide
a means to pay back an industry
that has treated my family well, but
it also provided an education and
awareness of what is needed to insure
aftermarket success into the future."
Being a part of that process
includes seven years on the Technology
Committee, helping to develop the
ACES and PIES standards; three
years on the Technology Leadership
Committee; seven years on the
NCMA Board of Directors; and two
years serving as NCMA president.
"While we have made great progress
in managing inventory throughout the
supply chain, I believe this remains
a great challenge and demands
our continued attention," said Seng.
"Improving the efficiency of the global
aftermarket supply chain has become
equally important as right-sizing one's
inventory investment in the U.S. alone.
Fighting off the increasing competition
we will see from the OE service channel
is a key challenge as well. The auto
care industry must continue to do
what it does best and innovate in the
face of change including the growing
use of telematics to communicate
with the consumer and rapidly
changing powertrain technology."
Table of Contents for the Digital Edition of Auto Care Insider Volume 88
Member Profile: Mark Seng
Toolbox: Technology Tips
Impact Awards: Todd Campau
Head of the Class: Tascosalesreps
Auto Care Insider Volume 88