Auto Care Insider Volume 88 - (Page 18)

HEAD OF THE CLASS HEAD OF THE CLASS AWARD W I N N E R HEAD OF THE CLASS AWARD 2013 TASCOSALESREPS The Auto Care Association Education Committee, sponsors of the Head of the Class Award, has been interviewing winners of the 2013 award to learn more about each company's philosophy and success with its education and training investment. This article has information provided by Mercedes Rodgers, communications manager, Tascosalesreps, Memphis, Tenn., winners in the manufacturers' rep category. For more info, visit headoftheclass. 18 AUTO CARE INSIDER | VOL. 88 What training education initiatives did you find most helpful? We utilize an extended on-boarding training program. New employees are matched up with one of our tenured team members to share knowledge and expertise. This provides a hands-on learning experience and leads to a long lasting mentor relationship. What have you learned from implementing training and professional growth objectives? Our business and our customer's business are constantly changing. Therefore, training must be a constant process so our team is always up to speed. Staying in front of the market is the best way for our team to drive value for our customers. Why do you think it's important to encourage education and professional growth in your employees? Our success is dependent on having employees that are experts in our business. We invest in our team to insure growth of our business for the long term.

Table of Contents for the Digital Edition of Auto Care Insider Volume 88

President's Message
Government Affairs
International Focus
Member Profile: Mark Seng
Toolbox: Technology Tips
Impact Awards: Todd Campau
Inside Technology
Head of the Class: Tascosalesreps

Auto Care Insider Volume 88