Auto Care Insider Volume 91 - (Page 12)
SENIOR VICE PRESIDENT OF
MERCHANDISING AND STORE DEVELOPMENT,
YEARS IN THE INDUSTRY: 12
WORDS TO LIVE BY:
"Any job worth doing
is worth doing right."
- Dr. Stephen Finestone
AUTO CARE INSIDER | VOL. 91
AFTER receiving his Bachelor of
Science degree in applied math and
Business at Carnegie Melon University
and a long career in department
store retail merchandising, Mark
Finestone began his career in the auto
care industry at AutoZone in 2002.
He now serves as its Senior Vice
President of Merchandising and Store
Development, Customer Satisfaction.
"Each year, AutoZone opens
about 150 stores in the U.S. alone,"
said Finestone. "The Merchandising
and Store Development team's
responsibilities include identifying
parts and products to sell, where
to source, pricing, promotion,
presentation and identifying
markets to open new stores in."
AutoZone has been a proud
Auto Care Association member
for more than 30 years.
"Being a part of the Auto Care
Association is a great way to give
back," said Finestone. "We help the
driving public stay mobile by taking
care of their vehicles, making sure the
industry stays healthy. The Right to
Repair initiative is a great example of
how important it is for our entire industry
to collaborate and work together for
the betterment of the industry and
public. At AutoZone, we strive for
customer satisfaction, and being a
part of the Auto Care Association gives
us more opportunities to do that."
Finestone is an active participant in
the category management committee
and is a member of the Auto Care
Association's Executive Committee.
"I work with the category
management committee to improve and
refine processes, increase efficiency
for the supply chain, make sure we
make fact-based decisions and create
best practices for the betterment of
the customer," said Finestone. "As
an executive committee member
of the association, it is important
for me to contribute by being more
involved in the strategic direction
of the Auto Care Association."
Finestone sees a bright future for the
auto care industry as long as all of us
stay focused on the customer. "The auto
care industry must make sure it always
focuses on the customer, whether it be
DIY or DIFM. The customer's needs -
parts, products, tools and information
- come first," said Finestone.
In his spare time, Finestone enjoys
spending time with his wife of 25
years and two children. He loves
skiing, running and biking. Finestone's
long-term goals are to continue as an
AutoZoner and contribute to the auto
care industry. Connect with AutoZone
on Facebook, Twitter and YouTube.
Table of Contents for the Digital Edition of Auto Care Insider Volume 91
Association News: A Century of AEA
Best of the Best
Association News: YANG 2015
Auto Care Insider Volume 91