NHPCO NewsLine Fall 2019 - 5

this getting the basics right AND providing excellent
care that exceeds what people expect. After all, we
really have only one chance to get it right. Unless and
until we do that, we will be faced with not only the
threat of possible legislative and regulatory action
but also of sustained negative press overshadowing
the family care, bereavement programs, spiritual
support, community involvement or anything that
adds an important dimension to how we care for the
whole person and community.
In the face of these threats, how do we get our voices
heard and educate policymakers and the public today
- when it would make a meaningful difference? A real
problem that we face is the lack of basic
understanding about the hospice program. One of
the ways we are addressing this is through the My
Hospice Campaign that was launched in 2017. If we
are not regularly telling the positive stories of hospice,
the public will only hear the negative. Frankly, I am
getting a bit tired of defending poor care when I
should be crowing about excellent care which so many
provide every single day. Every hospice can help in this
effort by joining our My Hospice community, by
becoming or helping a My Hospice Ambassador
program (see page 33), by sharing your story on our
blog, or contributing your words as an op-ed or letter
to the editor of your local media, registering with the
legislative action center to respond to advocacy
alerts, or considering a financial contribution to the
My Hospice Campaign.
At a time when everybody is talking about how health
care needs to be less medicalized and institutional
and more holistic, they should look to hospice as the
model of care to follow. People who are suddenly
acknowledging the need for attachment, for healing,
or for "social determinants", should be aware that
hospice is already providing this person by person,
family by family - and have been for up to 40 plus
years. We are in homes helping real people as they
lead complicated lives. And we have never shied away

from leaning into societal problems and determining
how we can help.
We were there during the HIV crisis, after 9/11, after
countless tornadoes, hurricanes and wildfires, after
shootings and public tragedies. Our challenge is not in
doing the work - we are pretty good at that, even as
we must continue to improve. Our challenge is in
helping the public understand - before they need us
- that hospices and community-based palliative care
programs play a unique role in so many communities.
I don't have all of the answers, but I have confidence
that our collective community will continue to do our
very best to provide the very best care possible - no
matter what threats we may face in the future.

Edo Banach, JD,
President and CEO


http://www.hospiceactionnetwork.org/my-hospice/ http://www.hospiceactionnetwork.org/my-hospice/

NHPCO NewsLine Fall 2019

Table of Contents for the Digital Edition of NHPCO NewsLine Fall 2019

Interdisciplinary Conference (display ad)
Table of Contents
Message from Edo
FY2020 Hospice Wage Index Rule
Quality Reporting Updates
Q&A New Requirements: Addendum
Co-creating Resilience
Marketplace (display ad)
2019 IDC - Developing the Skills
NHPCO Edge Can Help
There's More to Death
Hospice Compliance-Quality Connection
My Hospice Ambassadors
We Honor Veterans Update
National Hospice Month Outreach
Resources for Pediatric Care
Programs Honored for Innovation
Become More Involved with NHPCO
Online Career Center
In Memoria: Kathy Brandt
Care Notes (display ad)
UW-Madison Grief Support (display ad)
Death by Design (display ad)
ACHC (display ad)
Lighthouse of Hope Fund (display ad)
back cover
NHPCO NewsLine Fall 2019 - intro
NHPCO NewsLine Fall 2019 - 1
NHPCO NewsLine Fall 2019 - Interdisciplinary Conference (display ad)
NHPCO NewsLine Fall 2019 - Table of Contents
NHPCO NewsLine Fall 2019 - Message from Edo
NHPCO NewsLine Fall 2019 - 5
NHPCO NewsLine Fall 2019 - FY2020 Hospice Wage Index Rule
NHPCO NewsLine Fall 2019 - 7
NHPCO NewsLine Fall 2019 - 8
NHPCO NewsLine Fall 2019 - 9
NHPCO NewsLine Fall 2019 - Quality Reporting Updates
NHPCO NewsLine Fall 2019 - 11
NHPCO NewsLine Fall 2019 - 12
NHPCO NewsLine Fall 2019 - Q&A New Requirements: Addendum
NHPCO NewsLine Fall 2019 - 14
NHPCO NewsLine Fall 2019 - 15
NHPCO NewsLine Fall 2019 - 16
NHPCO NewsLine Fall 2019 - 17
NHPCO NewsLine Fall 2019 - Co-creating Resilience
NHPCO NewsLine Fall 2019 - 19
NHPCO NewsLine Fall 2019 - 20
NHPCO NewsLine Fall 2019 - 21
NHPCO NewsLine Fall 2019 - 22
NHPCO NewsLine Fall 2019 - Marketplace (display ad)
NHPCO NewsLine Fall 2019 - There's More to Death
NHPCO NewsLine Fall 2019 - 25
NHPCO NewsLine Fall 2019 - 26
NHPCO NewsLine Fall 2019 - 27
NHPCO NewsLine Fall 2019 - NHPCO Edge Can Help
NHPCO NewsLine Fall 2019 - 29
NHPCO NewsLine Fall 2019 - 30
NHPCO NewsLine Fall 2019 - 31
NHPCO NewsLine Fall 2019 - Hospice Compliance-Quality Connection
NHPCO NewsLine Fall 2019 - My Hospice Ambassadors
NHPCO NewsLine Fall 2019 - We Honor Veterans Update
NHPCO NewsLine Fall 2019 - 35
NHPCO NewsLine Fall 2019 - National Hospice Month Outreach
NHPCO NewsLine Fall 2019 - 37
NHPCO NewsLine Fall 2019 - Resources for Pediatric Care
NHPCO NewsLine Fall 2019 - Programs Honored for Innovation
NHPCO NewsLine Fall 2019 - Online Career Center
NHPCO NewsLine Fall 2019 - In Memoria: Kathy Brandt
NHPCO NewsLine Fall 2019 - Death by Design (display ad)
NHPCO NewsLine Fall 2019 - Lighthouse of Hope Fund (display ad)
NHPCO NewsLine Fall 2019 - back cover
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