NHPCO NewsLine Summer 2020 - 32
continued
might manifest in a wish to be at
someone's side while balancing
the worry and risk of doing so.
That risk includes potentially
exposing the staff member's
family, too. There might also be
differences in how different
disciplines are experiencing this
pandemic. Some may be wishing
for more support from
teammates, and others are
thankful for extra cautiousness.
We're also noticing increased
staff grief, fatigue, and distress
overall. As we witness the grief
experiences compounded in our
communities and within our
patients and their families, we
too are also experiencing grief at
the loss of what things have
been. That's the undertone of this
piece: we may be in this for a long
time and there may not be a
return to normal. We may see
some changes that last for years,
within either how we are
operating, or how we design our
programs and interact with one
another.
How are We Adapting and
Coping?
As we are adjusting to the
changes in our day-to-day lives,
teams are finding new ways to
cope and help their coworkers as
well as patients and families.
There are some ways to make
virtual support more effective
and less stressful. For instance,
plan for technical issues and
acknowledge those right off the
bat. Let people know it's okay if
these things happen, and if they
32
Newsline / Summer 2020
get dropped off the call, we'll call
them right back. Make virtual eye
contact with the person on the
other side by lifting your eyes up
to the camera. And end these
visits just as you would in person
with whatever your group ritual
is, helping people find hope in
between that session and the
next one with you. Make sure they
have the opportunity to tell us
something that they're looking
forward to and feeling helpful
about, as difficult as that may be
in the midst of what they're
facing.
And it's important for IDG teams
to take care of each other. Some
programs are hosting check-ins
with the staff and doing
meditation together. Music
therapists are offering live
streamed visits that the IDG can
participate in. Teams are having
virtual coffee breaks or happy
hours, and even doing parking lot
roundups. The best thing people
can do as a team is support each
other with self-care.
While the effect of COVID-19 is
great, hospice organizations are
in a unique position to positively
impact those we serve. We are
ready to face these changes! This
is what we do. We are a
community, so rely on one
another, and reach out to other
hospice and palliative care
professionals if you need to. You
are not alone.
We are a
community, so
rely on one
another, and
reach out to
other hospice and
palliative care
professionals if
you need to.
NHPCO NewsLine Summer 2020
Table of Contents for the Digital Edition of NHPCO NewsLine Summer 2020
NHPCO NewsLine Summer 2020 - intro
NHPCO NewsLine Summer 2020 - 1
NHPCO NewsLine Summer 2020 - 2
NHPCO NewsLine Summer 2020 - 3
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