NHPCO NewsLine Fall 2021 - 44

Short
Takes
STAR Upgrades Complete
STAR is a Powerful Tool Available to NHPCO Members at
No Additional Cost
The first major upgrade to the Survey of Team Attitudes and
Relationships (STAR) performance measurement tool was completed
earlier this year. Included as a benefit of membership, this staff
satisfaction survey tool is used by hospice and palliative care leaders to
" take the temperature " of their workforce in order create the best
possible work environment.
By utilizing the online
STAR tool, program
leaders will gather
valuable data from
staff to gain insight
into staff satisfaction.
By utilizing the online STAR tool, program leaders will gather valuable
data from staff to gain insight into staff satisfaction. Additionally,
programs participating in STAR have access to the national-level STAR
report that can be used to determine workforce trends. Recent
upgrades to STAR include:
▌ Survey questions are updated to reflect a broader approach beyond
just clinical staff.
▌ STAR consists of 13 core categories to gain valuable insight into your
workforce: Collaboration, Communication, Company Leadership,
Patient and Family Focus, Employee Engagement, Growth and
Development, Inclusion, Job Enablement, Performance and
Accountability, Alignment, Work Process, Demographics, and
Compensation.
▌ Six optional categories have been added to help capture a more
detailed understanding of your staff: Corporate Responsibilities and
Ethics, Managing Change, Pay and Benefits, Safety, and Work-Life
Balance.
▌ The upgraded STAR will offer dashboards for the data through
Qualtrics, with multiple ways to splice the data making it a tool to
help leadership focus on staff satisfaction.
Visit the NHPCO website at nhpco.org/STAR to download the
FAQs and learn more about STAR and begin participating to
reap the benefits of STAR.
44 Newsline / Fall 2021
https://www.nhpco.org/star/ https://www.nhpco.org/star/ http://www.nhpco.org/STAR

NHPCO NewsLine Fall 2021

Table of Contents for the Digital Edition of NHPCO NewsLine Fall 2021

IDC 2021 (display ad)
Table of Contents
Signature Programs (display ad)
Edo's Message
Finding Your Value (feature article)
Payment Model Primer
LAC 2022 (display ad)
FY 2022 Hospice Wage Index
Updates to Hospice Quality Reporting Program
Care Vention (display ad)
NHPCO Launches Re-envisioned CaringInfo
Making POLST Portable
Career Center (display ad)
Advancing a Culture of Equity
NHPCO Quality Connections (display ad)
Hospices Earning Recognition
STAR Upgrades Complete
2021 Interdisciplinary Conference
Submit LAC22 Session Proposal
New LGBTQ+ Resource Guide
Ooma (display ad)
Updates We Honor Veterans
Caleb Tiller Joins NHPCO
back cover
NHPCO NewsLine Fall 2021 - Intro
NHPCO NewsLine Fall 2021 - 1
NHPCO NewsLine Fall 2021 - IDC 2021 (display ad)
NHPCO NewsLine Fall 2021 - Table of Contents
NHPCO NewsLine Fall 2021 - Signature Programs (display ad)
NHPCO NewsLine Fall 2021 - Edo's Message
NHPCO NewsLine Fall 2021 - Finding Your Value (feature article)
NHPCO NewsLine Fall 2021 - 7
NHPCO NewsLine Fall 2021 - 8
NHPCO NewsLine Fall 2021 - 9
NHPCO NewsLine Fall 2021 - 10
NHPCO NewsLine Fall 2021 - 11
NHPCO NewsLine Fall 2021 - 12
NHPCO NewsLine Fall 2021 - 13
NHPCO NewsLine Fall 2021 - 14
NHPCO NewsLine Fall 2021 - 15
NHPCO NewsLine Fall 2021 - Payment Model Primer
NHPCO NewsLine Fall 2021 - 17
NHPCO NewsLine Fall 2021 - 18
NHPCO NewsLine Fall 2021 - LAC 2022 (display ad)
NHPCO NewsLine Fall 2021 - FY 2022 Hospice Wage Index
NHPCO NewsLine Fall 2021 - 21
NHPCO NewsLine Fall 2021 - 22
NHPCO NewsLine Fall 2021 - 23
NHPCO NewsLine Fall 2021 - 24
NHPCO NewsLine Fall 2021 - Updates to Hospice Quality Reporting Program
NHPCO NewsLine Fall 2021 - 26
NHPCO NewsLine Fall 2021 - 27
NHPCO NewsLine Fall 2021 - 28
NHPCO NewsLine Fall 2021 - Care Vention (display ad)
NHPCO NewsLine Fall 2021 - NHPCO Launches Re-envisioned CaringInfo
NHPCO NewsLine Fall 2021 - 31
NHPCO NewsLine Fall 2021 - Making POLST Portable
NHPCO NewsLine Fall 2021 - 33
NHPCO NewsLine Fall 2021 - 34
NHPCO NewsLine Fall 2021 - 35
NHPCO NewsLine Fall 2021 - 36
NHPCO NewsLine Fall 2021 - Career Center (display ad)
NHPCO NewsLine Fall 2021 - Advancing a Culture of Equity
NHPCO NewsLine Fall 2021 - 39
NHPCO NewsLine Fall 2021 - 40
NHPCO NewsLine Fall 2021 - NHPCO Quality Connections (display ad)
NHPCO NewsLine Fall 2021 - Hospices Earning Recognition
NHPCO NewsLine Fall 2021 - 43
NHPCO NewsLine Fall 2021 - STAR Upgrades Complete
NHPCO NewsLine Fall 2021 - 2021 Interdisciplinary Conference
NHPCO NewsLine Fall 2021 - Submit LAC22 Session Proposal
NHPCO NewsLine Fall 2021 - Ooma (display ad)
NHPCO NewsLine Fall 2021 - Updates We Honor Veterans
NHPCO NewsLine Fall 2021 - Caleb Tiller Joins NHPCO
NHPCO NewsLine Fall 2021 - back cover
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