Independent Banker - April 2022 - 24

PORTFOLIO LEADERSHIP AT ALL LEVELS
All in. All heart.
By Lindsay LaNore, ICBA
By embracing an all-in mindset,
we shift our views to think and act
diff erently, accepting the potential
for both professional and personal
growth. Think about the countless
times when you've witnessed your
team going above and beyond to
achieve a goal:
 Staying late to fi nish a major
project (remember those PPP days
and nights?)
 Spending extra time with a
customer to give them an
exceptional experience
 Going the extra mile to help a
colleague who is struggling with a
diffi cult project
 Thinking outside the box to
innovate and improve customer
experience or an internal
bank process
 Making an impact in the
community with a bank-supported
initiative
ast month, we hosted the 2022
ICBA LIVE event in San Antonio,
and the theme for the general sessions
was " All In. All Heart. " But what does
it mean to go all in?
According to Merriam-Webster,
the expression all in means " fully
committed to or involved in
something. " The phrase is often used
by sports coaches to get their players
to commit fully to a game, and by
poker players when they've put all
their chips into the pot.
Being all in is the ultimate
commitment-and that can be
intimidating. But if we can overcome
our fears or hesitations, going all in
can get us, and our teams, closer to
success. To borrow a concept from
the book Be All In by Olympic gold
L
medalist Christie Pearce Rampone
and sports neuropsychologist Dr.
Kristine Keane, it's about being
authentically present in everything
you do, on and off the fi eld-or inside
and outside the bank.
Our experiences infl uence our
mindsets, our ideas shift paradigms
and our vision sets the course for
our banks, teams and communities
far into the future. Taking an all-in
approach positively aff ects outcomes
and helps to light the path forward.
Each and every day, ICBA sees
examples of people going all in with
purpose. Community bankers exemplify
resilience and resolve and remind us
that a champion isn't something you
are; it's something you wake up every
morning and decide to do.
 Infl uencing the energy of a meeting
with a positive tone, a practical
outlook and prepared contributions
As a leader, give your team
the tools and support to go all
in and do what they do best. If it
means new technology, more time,
added fi nancial support, extra
encouragement or access to critical
connection points, give them what
they need to jump into a task with
excitement and commitment.
And once you've done that, why
not celebrate with a quarterly or
annual " All In " award that honors
this commitment? There's nothing
like going above and beyond-but
being recognized for it feels pretty
great, too. 
Lindsay LaNore (lindsay.lanore@
icba.org) is ICBA's group executive
vice president and chief learning
and experience off icer
24 Q ICBA Independent Banker Q April 2022
Photo by MicroStockHub/iStock
Independent Banker - April 2022

Table of Contents for the Digital Edition of Independent Banker - April 2022
