Independent Banker - February 2022 - 74

CONNECTIONS INNOVATION CONVERSATIONS
Finding inspiration
in the community
Banks need to send sensitive documents all the time, but secure email is
clunky. Greg Ohlendorf of First Community Bank and Trust worked with a
partner to make that hassle a thing of the past. By Colleen Morrison
W
hen it comes to innovation,
sometimes it's all about
fi nding the right partner: one who
shares community bank values. So
believes Greg Ohlendorf, president
and CEO of First Community Bank
and Trust in Beecher, Ill.
" Innovation is the blending
of what we've traditionally done
well-a very high-quality, high-touch
customer experience-with the
modern technology required to be
relevant, " says Ohlendorf. " A healthy
dose of technology is important as
an enabler, but it has to be bolstered
by high-quality support and
employee training. "
So, when $200 million-asset First
Community Bank and Trust met
secure fi le transfer software provider
Botdoc back in 2019 at the debut
ICBA ThinkTECH Accelerator, what
solidifi ed the relationship was the
connection between the company's
technology and the collaborative
Greg Ohlendorf
Karl Falk
approach fueling its model.
" We see Greg as a partner, and it's
a two-way street, " says Tracy Fox,
chief revenue offi cer and director of
business development and sales of
Botdoc, which is based in Colorado
Springs, Colo. " Having that open
line of communication means it's
not just about our customers being
happy, but also hearing how we can
make our products better. "
Karl Falk, Botdoc's founder and
CEO, agrees. " First Community Bank
and Trust is very forward leaning,
always thinking about the customer
and their needs, " he says. " Problemsolving
community banks like this
will succeed and continue to grow. "
As with any good thirdparty
relationship, a fintech
partnership should be founded
on trust.
Tracy Fox
Greg Ohlendorf: Too many
customers are willing to email secure
74 Q ICBA Independent Banker Q February 2022

Independent Banker - February 2022

Table of Contents for the Digital Edition of Independent Banker - February 2022

Table of Contents
Independent Banker - February 2022 - Intro
Independent Banker - February 2022 - Cover1
Independent Banker - February 2022 - Cover2
Independent Banker - February 2022 - Table of Contents
Independent Banker - February 2022 - 2
Independent Banker - February 2022 - 3
Independent Banker - February 2022 - 4
Independent Banker - February 2022 - 5
Independent Banker - February 2022 - 6
Independent Banker - February 2022 - 7
Independent Banker - February 2022 - 8
Independent Banker - February 2022 - 9
Independent Banker - February 2022 - 10
Independent Banker - February 2022 - 11
Independent Banker - February 2022 - 12
Independent Banker - February 2022 - 13
Independent Banker - February 2022 - 14
Independent Banker - February 2022 - 15
Independent Banker - February 2022 - 16
Independent Banker - February 2022 - 17
Independent Banker - February 2022 - 18
Independent Banker - February 2022 - 19
Independent Banker - February 2022 - 20
Independent Banker - February 2022 - 21
Independent Banker - February 2022 - 22
Independent Banker - February 2022 - 23
Independent Banker - February 2022 - 24
Independent Banker - February 2022 - 25
Independent Banker - February 2022 - 26
Independent Banker - February 2022 - 27
Independent Banker - February 2022 - 28
Independent Banker - February 2022 - 29
Independent Banker - February 2022 - 30
Independent Banker - February 2022 - 31
Independent Banker - February 2022 - 32
Independent Banker - February 2022 - 33
Independent Banker - February 2022 - 34
Independent Banker - February 2022 - 35
Independent Banker - February 2022 - 36
Independent Banker - February 2022 - 37
Independent Banker - February 2022 - 38
Independent Banker - February 2022 - 39
Independent Banker - February 2022 - 40
Independent Banker - February 2022 - 41
Independent Banker - February 2022 - 42
Independent Banker - February 2022 - 43
Independent Banker - February 2022 - 44
Independent Banker - February 2022 - 45
Independent Banker - February 2022 - 46
Independent Banker - February 2022 - 47
Independent Banker - February 2022 - 48
Independent Banker - February 2022 - 49
Independent Banker - February 2022 - 50
Independent Banker - February 2022 - 51
Independent Banker - February 2022 - 52
Independent Banker - February 2022 - 53
Independent Banker - February 2022 - 54
Independent Banker - February 2022 - 55
Independent Banker - February 2022 - 56
Independent Banker - February 2022 - 57
Independent Banker - February 2022 - 58
Independent Banker - February 2022 - 59
Independent Banker - February 2022 - 60
Independent Banker - February 2022 - 61
Independent Banker - February 2022 - 62
Independent Banker - February 2022 - 63
Independent Banker - February 2022 - 64
Independent Banker - February 2022 - 65
Independent Banker - February 2022 - 66
Independent Banker - February 2022 - 67
Independent Banker - February 2022 - 68
Independent Banker - February 2022 - 69
Independent Banker - February 2022 - 70
Independent Banker - February 2022 - 71
Independent Banker - February 2022 - 72
Independent Banker - February 2022 - 73
Independent Banker - February 2022 - 74
Independent Banker - February 2022 - 75
Independent Banker - February 2022 - 76
Independent Banker - February 2022 - Cover3
Independent Banker - February 2022 - Cover4
https://www.nxtbook.com/mspc/independentbanker/october2024
https://www.nxtbook.com/mspc/independentbanker/september2024
https://www.nxtbook.com/mspc/independentbanker/august2024
https://www.nxtbook.com/mspc/independentbanker/july2024
https://www.nxtbook.com/mspc/independentbanker/june2024
https://www.nxtbook.com/mspc/independentbanker/may2024
https://www.nxtbook.com/mspc/independentbanker/april2024
https://www.nxtbook.com/mspc/independentbanker/march2024
https://www.nxtbook.com/mspc/independentbanker/february2024
https://www.nxtbook.com/mspc/independentbanker/january2024
https://www.nxtbook.com/mspc/independentbanker/december2023
https://www.nxtbook.com/mspc/independentbanker/november2023
https://www.nxtbook.com/mspc/independentbanker/october2023
https://www.nxtbook.com/mspc/independentbanker/september2023
https://www.nxtbook.com/mspc/independentbanker/august2023
https://www.nxtbook.com/mspc/independentbanker/july2023
https://www.nxtbook.com/mspc/independentbanker/june2023
https://www.nxtbook.com/mspc/independentbanker/may2023
https://www.nxtbook.com/mspc/independentbanker/april2023
https://www.nxtbook.com/mspc/independentbanker/march2023
https://www.nxtbook.com/mspc/independentbanker/february2023
https://www.nxtbook.com/mspc/independentbanker/january2023
https://www.nxtbook.com/mspc/independentbanker/december2022
https://www.nxtbook.com/mspc/independentbanker/november2022
https://www.nxtbook.com/mspc/independentbanker/october2022
https://www.nxtbook.com/mspc/independentbanker/september2022
https://www.nxtbook.com/mspc/independentbanker/august2022
https://www.nxtbook.com/mspc/independentbanker/july2022
https://www.nxtbook.com/mspc/independentbanker/june2022
https://www.nxtbook.com/mspc/independentbanker/may2022
https://www.nxtbook.com/mspc/independentbanker/april2022
https://www.nxtbook.com/mspc/independentbanker/march2022
https://www.nxtbook.com/mspc/independentbanker/february2022
https://www.nxtbook.com/mspc/independentbanker/january2022
https://www.nxtbook.com/mspc/independentbanker/december2021
https://www.nxtbook.com/mspc/independentbanker/november2021
https://www.nxtbook.com/mspc/independentbanker/october2021
https://www.nxtbook.com/mspc/independentbanker/september2021
https://www.nxtbook.com/mspc/independentbanker/august2021
https://www.nxtbook.com/mspc/independentbanker/july2021
https://www.nxtbook.com/mspc/independentbanker/june2021
https://www.nxtbook.com/mspc/independentbanker/may2021
https://www.nxtbook.com/mspc/independentbanker/april2021
https://www.nxtbook.com/mspc/independentbanker/march2021
https://www.nxtbook.com/mspc/independentbanker/february2021
https://www.nxtbook.com/mspc/independentbanker/january2021
https://www.nxtbook.com/mspc/independentbanker/december2020
https://www.nxtbook.com/mspc/independentbanker/november2020
https://www.nxtbook.com/mspc/independentbanker/october2020
https://www.nxtbook.com/mspc/independentbanker/september2020
https://www.nxtbook.com/mspc/independentbanker/august2020
https://www.nxtbook.com/mspc/independentbanker/july2020
https://www.nxtbook.com/mspc/independentbanker/june2020
https://www.nxtbook.com/mspc/independentbanker/may2020
https://www.nxtbook.com/mspc/independentbanker/april2020
https://www.nxtbook.com/mspc/independentbanker/march2020
https://www.nxtbook.com/mspc/independentbanker/february2020
https://www.nxtbook.com/mspc/independentbanker/january2020
https://www.nxtbook.com/mspc/independentbanker/december2019
https://www.nxtbook.com/mspc/independentbanker/november2019
https://www.nxtbook.com/mspc/independentbanker/october2019
https://www.nxtbook.com/mspc/independentbanker/september2019
https://www.nxtbook.com/mspc/independentbanker/august2019
https://www.nxtbook.com/mspc/independentbanker/july2019
https://www.nxtbook.com/mspc/independentbanker/june2019
https://www.nxtbook.com/mspc/independentbanker/may2019
https://www.nxtbook.com/mspc/independentbanker/april2019
https://www.nxtbook.com/mspc/independentbanker/march2019
https://www.nxtbook.com/mspc/independentbanker/february2019
https://www.nxtbook.com/mspc/independentbanker/january2019
https://www.nxtbook.com/mspc/independentbanker/december2018
https://www.nxtbook.com/mspc/independentbanker/november2018
https://www.nxtbook.com/mspc/independentbanker/october2018
https://www.nxtbook.com/mspc/independentbanker/september2018
https://www.nxtbook.com/mspc/independentbanker/august2018
https://www.nxtbook.com/mspc/independentbanker/july2018
https://www.nxtbook.com/mspc/independentbanker/june2018
https://www.nxtbook.com/mspc/independentbanker/may2018
https://www.nxtbook.com/mspc/independentbanker/april2018
https://www.nxtbook.com/mspc/independentbanker/march2018
https://www.nxtbook.com/mspc/independentbanker/february2018
https://www.nxtbook.com/mspc/independentbanker/january2018
https://www.nxtbook.com/mspc/independentbanker/december2017
https://www.nxtbook.com/mspc/independentbanker/november2017
https://www.nxtbook.com/mspc/independentbanker/october2017
https://www.nxtbook.com/mspc/independentbanker/september2017
https://www.nxtbook.com/mspc/independentbanker/august2017
https://www.nxtbook.com/mspc/independentbanker/july2017
https://www.nxtbook.com/mspc/independentbanker/june2017
https://www.nxtbook.com/mspc/independentbanker/may2017
https://www.nxtbook.com/mspc/independentbanker/april2017
https://www.nxtbookmedia.com