Independent Banker - February 2023 - 47

technology solutions supporting
community banks.
" You can expect to hear from
2023 speakers
bankers themselves, " LaNore says.
" We 're going to tell the stories of
your peers dealing with these current
topics and diff erent issues across
the industry. "
3
Bottom-line benefi ts.
Investing in training
opportunities like those at LIVE
has proven positive eff ects on
fi nancials. In fact, a survey from the
Association for Talent Development
found that organizations that off er
comprehensive training programs
have 218% higher income per
employee than companies without it
and a 24% higher profi t margin than
those that spend less on training.
" The greater we are vested in trends
coming down the way, the more we are
prepared for increased productivity,
higher return on investment and
higher profi t margins, " LaNore says. " I
think you see that by actively investing
in your participation and your
attendance at ICBA LIVE. "
With these benefi ts in mind, what
should community bankers do to make
the most of their LIVE experience?
According to LaNore, it's about staying
thoughtfully engaged and applying the
lessons learned in new ways.
" One of my biggest pieces of advice
is to be present, " she says. " Spend
that time taking your notes, digesting
the information and making a plan
to transfer that knowledge back to
your bank. "
Jessica Kriegel
For Jessica Kriegel, when it comes to employee retention, fulfillment wins
over engagement every time.
" Engagement is not just about liking your job, it's all about productivity-
whether employees are able to focus on the task at hand, " says Kriegel,
who is chief scientist of workplace culture for consultancy firm Culture
Partners. " But an obsession with productivity leads to burnout, which leads
to attrition, which we all have seen has led to the Great Resignation. "
According to Kriegel, the term " employee engagement " was invented in
the 1990s to broaden the traditional measurement of job satisfaction, but it
often left meaning and purpose out of the equation.
A more eff ective and sustainable way of managing employee sentiment,
she says, is to focus on employee fulfillment. Are employees fully able to
develop character and abilities within their careers at the organization?
Is their purpose aligned with the organization's purpose? How can
leaders overcome barriers to fulfillment such as power dynamics and
misplaced competition?
In her role, Kriegel uses this approach to help national and global
Register
today
To see the full ICBA
LIVE agenda, including
education sessions, or to
register, visit icba.org/live
organizations in the finance, technology, real estate and healthcare
industries create intentional cultures that accelerate performance. In a
banking space, you can leverage this to drive true motivation at every level.
" The more meaning and purpose employees find in their jobs, the more
fulfilled they are, " she says.
f Jessica Kriegel will discuss her " Culture Equation, " a tested model
where strategy and culture are combined to deliver consistent results from
employees, during the general session on Wednesday, March 15.
46 // ICBA Independent Banker // February 2023
http://www.icba.org/live
Independent Banker - February 2023

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