Independent Banker - January 2019 - 29
Next: Why leaders aren't only in the C-suite
a keyword, such as " Liquid Tender, " to a certain phone
number. Each month, Avidia staff held a drawing for different
prizes, including a turntable, speakers, Boston Red
Sox tickets and headphones.
The reason behind it all
Avidia Bank conducted the contest to gauge engagement
with the campaign, as well as to collect contact information
to generate leads for banking products and services,
Cwieka says. To obtain data from the text-to-win campaign,
the bank worked with a company to track how
many text messages it received, as well as to mail prizes
on the bank's behalf. Overall, Avidia Bank collected 140
entries. " We also tracked engagement on our Facebook
and Instagram pages, because a lot of people shared photos
of drinking the beer around a campfi re or at a backyard
cookout, " she adds.
Avidia Bank scrutinized Facebook and Instagram's
weekly analytics to learn the number of times people
clicked on the community bank's link, as well as each
post's comments and likes. More than 20,000 people
engaged with the bank on Facebook during the beer campaign,
compared with between 600 and 800 people " on a
really good week, " Cwieka notes.
While it's tough to measure how campaigns like this
actually result in increased business to the bank, " it is
something that people keep talking about, " Cwieka says.
" We wanted this to be community-focused because we
entered a new market, so it was important for us to generate
some buzz and stand out. "
The limited brew became available in July, with the
expectation that it would last until mid-October, but it
sold out in mid-September. The two companies were set
to conduct a larger run starting this past December, likely
to last about three or four months.
Cwieka says the endeavor has been worth it. " We go
into the community, and people say to us, 'Hey, you're
the bank that did that beer!' " she says. " Even after a few
months, people still remember, and that's a good thing
for us. "
Katie Kuehner-Hebert is a writer in California.
2019
Independent Banker - January 2019
Table of Contents for the Digital Edition of Independent Banker - January 2019
Table of Contents
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